Kahr CM9 nightmare!

[Zaydok Allen]

I just found that I have been banned!!!

You have been banned for the following reason:
Negative Attitude / Brand Basher, no attempt to seek help from Kahr

Date the ban will be lifted: Never

LOL!!!! You dirty brand basher!

 

[JimC]

If calling attention to documented problems with a certain product is brand bashing, then I guess I'm guilty.
If agreeing with others that own that certain product who also have issues, then I guess I'm guilty again.
If criticizing that company for their lack of customer service as many have recently found, then I guess I'm guilty once again.
It would seem that since they moved Jay out of CS, things are headed downhill rather quickly.
I have always said, I really like my PM9 but I would really like it better if I could count on it as an EDC weapon.

 

[torqem]

get a group buy going and contact Megar or CDNN magazines. They'll fix you up, if you can get together enough people to make it worth setting up a production line.

 

[KY Sparky]

Wow, these stories are astonishing. I can understand a lemon here and there, it happens. However, there is no excuse for poor customer service. I have been thinking of getting a polymer .45 and was seriously considering the CW45. Not after reading this though. Guess I will have to stick with Glock or S&W.

 

[Mitlov]

I'm shopping for a subcompact 9mm or .380, and I've had Kahr recommended here and there, but after reading reports like this one (and others like it), I can't say I'm interested. Manufacturing defects are bad, but refusing to listen to a customer who has a clear case of manufacturing defects is a deal-breaker.

 

[CNobbe]

Sorry to hear about your issues, I've had two Kahrs, no complaints whatsoever to this point, but I think I'm more likely to buy a used one now rather than new..

I thought Kahr or whoever owns them operates KahrTalk so maybe Kahr is sick of you..

 

[ritepath]

Threads like this are why I ended up with a Shield in 9mm instead of a CW45. (XDs was in recall when I was in the market.)

 

[heeler]

Sorry to hear of these problems.
I have owned my PM-9 now for over two years and it has been positively 100%.Not trying to minimize a bad situation but I wonder if some of these issues are caused by massive orders/production of these firearms and the quality control people are just absent.

 

[heeler]

Mitlov...If you read brand specific forums you will see a lot of complaints about a lot of different pistols.
Makes no difference if it's a Kahr,S&W,Ruger,KelTec,etc.
I love my PM9.

 

[snooperman]

Your story is not uncommon. I have a PM9 and I refuse to carry it because I have more confidence in my Keltec PF9 then the PM9. You are "right-on" about their customer service, it stinks. I paid $650 for the PM9 and less than $300 for the Keltec OTD. I have not any problems with the Keltec and it carries easier too.

 

[snooperman]

It is true that pistols from most gun makers can have problems, but the difference is how they deal with it. Some do a good job in that respect, but Kahr does not.

 

[heeler]

Snooperman what issues have you had with your Kahr and exactly when did you buy it?
It's very distressing hearing all of this because again my PM-9 has been the stellar example to behold as far as I am concerned.

 

[Beentown]

PM9, CM9, P40, CW9 and TP9. Never an issue. Five friends have started carrying the Kahr CM9 after trying mine. One did break a follower after dropping it on the floor while cleaning mags. They were quick to help and sent a new follower. They said if another broke without dropping it they would fix the issue no problem.

If you search for problems of any brand on the net, especially brand specific forums they all have potential issues.

Hope all gets square with you firearm soon, OP.

 

[MICHAEL T]

I have a CW-9 with a loose front sight After reading this I not sure I will send in . Guess will try to fix my self.

 

[snooperman]

I had feed ramp problems with mine. It took 4 months to get it resolved and after that there was magazine follower problems.

 

[Jitterbug]

I have two PM9's, the newer model is about 3 years old and is the wife's EDC, mine is a 2003 model, which has been in my pocket as an EDC just about every day since. It's been the perfect pocket 9 for me.

Mine has over 5k rounds hers about 1500 or so.

Both are reliable, accurate and we trust them and generally run a mag or two or three every time we go shooting. Occasionally we'll run a 100+ rounds or so through them during a session.

I've been considering "upgrading" mine to the newer model which is slightly different now.

Even though I've been happy with both purchases, it's disappointing to hear what sounds like a lack of QC and customer service.

My FFL has had numerous issues with a PM9, which I had hoped was just an isolated instance.

 

[oneounceload]

Wow - I have the CM9 and have not had any issues - granted, I do not fire thousands of rounds through it, but it is in my carry rotation and I have confidence in it

 

[wally]

What did Kahr tell you?

This:

Kahr handguns returned to the factory for service or repair should be sent to:

K.A.I.
130 Goddard Memorial Dr.
Worcester, MA 01603
Attn: Service Dept.

PISTOLS SHIPPED TO THE FACTORY MUST BE SENT PREPAID. THE KAHR SERVICE DEPARTMENT CAN NOT ACCEPT COLLECT SHIPMENTS.
The Federal Gun Control Act does not prohibit an individual from shipping a firearm directly to the manufacturer for service or repair.
However, some states or localities prohibit this. If you live in such a location, please have a Federally Licensed Firearms dealer ship the gun. It will be returned to the dealer after being serviced.
IF YOU ARE A DEALER WITH A CURRENT FFL, PLEASE INCLUDE A COPY OF YOUR FFL IN THE BOX EACH AND EVERY TIME YOU RETURN FIREARMS FOR SERVICE.
HANDGUNS MUST BE SHIPPED PREPAID VIA UPS AIR OR FEDEX OVERNIGHT. HANDGUNS SHIPPED GROUND SERVICE MAY BE ASSESSED AN ADDITIONAL CHARGE OF $40.00 AND REPAIR WORK WILL BE DELAYED. Persons who do not hold a Federal Firearms License are prohibited by federal law from shipping a handgun by mail. Handguns mailed in violation of the law are impounded by the Post Office.
Enclose a letter that includes reference to the factory "Return Authorization" Number, your name, address, telephone number, and serial number and model of the firearm. Describe in detail the trouble you have experienced with your firearm, or the work you wish to have done. Stating only that the firearm "needs repair" is inadequate information. Please enclose copies of any previous correspondence. Please do not include holsters, custom grips, or accessories with any firearm being shipped to the factory for service.
Service work performed, other than approved Warranty repairs, will carry a minimum hourly charge of $65.00 plus a $25.00 return shipping and handling charge. Retain your tracking number when shipping firearms for repair. This will allow you to track the status of your firearm shipment either by phone or the website of the carrier. Please allow three weeks for the return of a handgun.
Kahr Arms ships repaired firearms via FedEx "Adult Signature Required". Please make sure the "Adult Signature Required" from FedEx is not waived for your address. If "Adult Signature Required" is waived at your address then you are responsible for any loss as a result.

Have a good day from Kahr.

Eoin Pryal.
Kahr Arms.

So ~$65 for me to ship it back to them, maybe they will replace it, maybe not, then $25 to ship it back to me.

I'll see if they offer something better after I Email them the photo of the broken frame.

 

[Walt Sherrill]

I have a CW-9 with a loose front sight After reading this I not sure I will send in . Guess will try to fix my self.

Loc-tite (or a similar material) available at hardware or auto-parts stores, will generally fix loose sights.

 

[astra600]

I got two bad nags with my new Ruger P345. Ruger sent two new mags and a prepaid package for the original mags to be returned in. The way it should be handled.

 

[wally]

Loc-tite (or a similar material) available at hardware or auto-parts stores, will generally fix loose sights.

Not so much on the CW models as the front is not dovetailed as one of the cost savings features.

You want Loc-tite 290 "wicking grade" to keep a dovetail sight in place, degreasing and heating things up before application helps.

 

[redbullitt]

My kahr p380 seems to run fine now. I would guess 600 rounds through it now, but it did hiccup a lot for the first 100 or so.

I have looked at the CW series and I think they are kinda rough, especially internally. I think this is where all these problems come in. The small autos are tight and any imperfections really show up. Mine smoothed out on my p380 thankfully.

Lots of nightmare stories for sure… You'd think the company could get its ducks in a row a bit better for quality control. It is a shame because they are nice pistols.

 

[Rule3]

I am surprised they even spoke with you if you had not put through your 250 rounds of "break in ammo"

I went through the Kahr song and dance with a 380 PM9 and PM45. I know the English guy well!.

I wrote several letters to Kahr Corporate Offices, Never hear a word back

Without the whole story the PM 45 went back 4 yes 4 times. I demanded a new gun the forth time. If it could break, fall out or not work I had that gun. When I got it back it worked. and I promptly sold it for a big loss.

I would rather buy 3-4 Kel Tecs than another kahr At least folks at KT are nice and no hassle sending the guns back, Kahrs are expensive and should work right out of the box,

 

[Walt Sherrill]

I had a very nice Kahr P9. I sold it when someone made me an offer I couldn't refuse (literally, too much money to refuse.)

I have a Kel-Tec PF9, one of a number of different K-T guns I've owned. I've had good service from all of them, but I find it hard to shoot the PF9 and the earlier P11 as well as I would like.

I picked up a CM9 and like it a lot, but haven't begun carrying it, yet. May not, if the stories I read here are more than just a few disgruntled owners... Troublesome discussion.

 

[DCooper]

Wow... I had no idea Kahr was earning such a bitter reputation.... I was recently considering purchasing one of their handguns but I will certainly give them no further consideration. I am so sorry for your unfortunate experiences but thank you for sharing them here to help others avoid the same fate.