Lee Service

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I started this thread because of the excellent customer service I received from Lee last week.
After reading the other posts, I realize that this is one of the very few times I have ever even had a problem.
My first Lee purchase was the hand loaders in 38/357 and 20ga (advertisement said "Still $9.95"). That was about 1967. Then I purchased the hand primer that used the screw-in shellholders. Still have it and several shellholders. Then probably the chamfer/deburring tool. It was about 50¢, as compared to the others that were about $6. It still works as well as any of them, maybe a little better. Also bought a 452-45 mold and cookie cutter pan lube cutters. All still work.
After about a 40 year layoff from shooting and reloading, there was Lee all over the place with presses and dies. I purchased the Classic Turret when I started reloadind again, along with the 4-die sets, the Pro Auto Disk, and Safety prime. All work very, very well, and I was amazed at the cost of the 4-die sets, as compared to the RCBS, Lyman, Pacific, and CH dies I had from my previous adventures in reloading.
I did recently acquire a Horndad LnL press just to reduce the number of pulls of the lever by 75%. I transferred my Lee dies and PAD to the LnL and they work as well as they did on the LCT.
Thinking back, they did replace one of the PAD's because the coating was peeling off the base. And I did have a question about the expander in my 38 Super die. They said to send it back and they would reduce the size to whatever I wanted. Haven't done it yet. Not a lot of problems over 45 years.
I can actually say the same for RCBS, Lyman, and C-H also. Not knocking them at all. But it does seem that Lee takes a lot of crap from people who have never used their products, or don't bother to read the instructions, or use a little common sense in setting them up.
 
Failure to read instructions is the primary cause of most "your product is a piece of junk" complaints. Hey, I'm a guy and I don't need no stinking instructions. Well, I've been "bit in the butt" enough times to have FINALLY learned ... when using a product you are not familiar with for the first time: READ THE INSTRUCTIONS!:banghead:
 
Been a Lee fan for around 25 years. Started with a Lee Loader. I have some RCBS and Lyman gear, but it's mostly Lee presses and dies. No problems ever.

I also like the 2nd Edition of Lee's Modern Reloading Manual. It is written by Richard Lee, the guy who designed a lot of the equipment they sell. There is a lot of good load data and info on every aspect of reloading. What I also like are some of his historical comments on the development of the equipment and its proper use. It was interesting to read how the Lee Auto Prime was redesigned to make the explosion of a tray full of primers less likely, particularly with some of the brands of primers that were more explosive. I used my old one for years with no trouble.
 
I am a noob. I bought five set of Lee dies to go with my spanking new L-n-L. Love them all. Hornaday sent me a couple of shell holder springs free incl postage after I mangled the original. That's after I explained it was my fault and wanted to place an order. Hat's off.
 
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