So, I did write them. I received the following response:
Dear ,
Thank you so much for your email. I am so sorry for the confusion and inconvenience of this whole matter! Our notify me option is up and running, however when signing up for notify me, it will put you in a que along with others who have signed up before you. In order to make it fair, and to try and help everyone to have a turn getting their hands on primers, we will only send out the amount of notify me alerts that there are products available. Then with the next shipment, those next in line will be notified. This does not mean that you cannot take advantage of being on the website early, as you can still purchase these items, but if there is a long que ahead of you in line to receive the next notify me, you may not receive it for the first few shipments. Please also check your Spam and Junk folders, as sometimes the email may end up there. I do apologize for the inconvenience.
If we can be of further assistance, we are available by live chat 7 days a week from 8:30 AM to 4:00 PM CST. We are available by phone Monday – Friday 8:30 AM to 4:00 PM CST or you may email us any time. Please note, we answer emails as quickly as possible, usually within 24 hours.
Thanks for Your Business!
(redacted)
MidwayUSA Customer Service
While the swift response was appreciated, the gist of it is that they are dancing in circles around the issue. From my understanding, the buyer who posted here about getting primers was not in "the queue", but saw the product on sale on the site and bought them. Others did the same and they quickly sold out, with no notification going out to those who were legitimately in the queue.
Yeah that's the same canned response I got some time ago for the same question basically. I have since called and actually spoke to a nice young lady who admitted to-me that their notify-me wish list system is a problem and that she receives more calls and complaints about that than anything else.
I know I grew so tired of playing their game that I quit ... turned and walked away. Have spent $1000s with them over the years ... use-to be my go-to online store. But no more. Just too darn many price hikes, too many empty notify-me alert emails that turned-up nothing within seconds .... too scammy, it all started-to have a bad feel about it, like I was being cucked. I started-to feel like someone on the other end was playing a joke ... and snickering about how much fun it is to prank us guys on the notify-me list.
I mean my personal email client that I use for business and secure purchases, is high speed. If I star an email address, like say
[email protected] for instance, I get a text the moment it clears my servers.
I would literally be sitting at my desk shopping powders and primers on Midway's site .... I'd get the text, go straight to the product within seconds ... and it would be out of stock.
I can honestly say that in the past 18 months I never once scored product off of one of their notify-me emails. Plus their prices have gone through the roof.
I take that back. Two days ago I got a notify-me from Midway on the following product and lo-and-behold it was still in stock:
Lehigh Defense Xtreme Penetrator Bullets 44 Caliber (429 Diameter) 220 Grain Solid Copper Fluid Transfer Monolithic Lead-Free Box of 50
Product#: 755039
$68.99
Problem is I already bought those elsewhere more than a month ago and for $11.49 less and $3.49 less shipping. So the ones I found saved me $15 amd I got them a month earlier than had I waited on Midway.
Midway may be a great big box store for sporting goods these days ... but they're no longer the champion for reloaders imho. And listen, Brownell's is not cheaper ... but get a notify from them and it's usually there. Also, they still focus heavily on guns and ammo, parts and reloading supplies, etc., ... and it shows. And their customer service is second to none. So paying a little more for Brownell's is worth it to me.
I dunno. Midway has lost its charm in my eyes.