Mossberg: customer support fail, 590: left handed fail

Status
Not open for further replies.
I don't see any problem with Mossberg's response to you. They were not rude, they did not blame you for anything. They simply asked you for more information.

Your initial e-mail was full of hyperbole, and not much information that would have been of use to them in figuring out how they could make it right for you.
 
john81276, you are right they finally called and looked into the problem, so I edited the title of this post.

As far as knowing what would happen when I shot it, as I already explained, when you put it up against your face, it felt ok and there was no indication it would be a problem. Had it not been a gift, and I walked in the store and pulled it up to my shoulder, I would have noticed it, but again, since the comb line is still intact, and the indentation is just below it, I would not assume it could actually hurt someone by shooting it in standard fashion.

I say this because I have no experience with a gun that can cause damage to a left hander upon shooting it. I have experience with our fully automatic weapons, which sometimes burn my arms with hot brass. I have had to stick my finger all the way through the trigger and back around to select the fire position on a Remington pump (which is awkward as it is potentially dangerous) and I've learned to rearrange my fingers to operate the other 55+ guns my father and I own, and shot, since I was 6years old.... but I never shot anything that I would warn another left hander about until now. Get me? This wasn't uncomfortable. This wasn't awkward. This was dangerous. And there was very little indication that there might be a problem until you started firing it.

As far as me loading the gun 4 times and shooting it, instead of realizing something was really wrong on the first shot, I don't know what to tell you. If you ever shot slugs before, or even looked at the brass, you know it's going to kick like a mule. If you are surprised that shooting something that can shoot through concrete walls and engine blocks actually kicks, then you are an idiot. And if you arent shooting with your cheek to the stock, you aren't ever going to hit anything reliably. So, yeah, I was expecting the kick, I was expecting to be sore a little bit, and maybe even a little bit more than normal. That's just the nature of shooting. If you aren't ready for that, go home and watch it on TV. Once I shot a few rounds through it, I'm already in another mindset and my cheek was already numb kinda. It's not like I took one shot and immediate screamed in pain. I was concentrated on my groupings.

As far as you guys that just cant let go that while they did not say this gun was explicitly engineered for the comfort of left hand shooters, I never said they did. Repeatedly. What they do is show only one picture of the weapon in use... and it is being used left handed, at the shoulder. They tell you it has an ambidextrous safety which I quote is 'convenient for right or left-handed shooters'.

So, you tell me what that means, if not that this gun can be shot using your left hand on the trigger. That with out any hands on the trigger I can use a finger on my left hand to actuate the safety? Maybe they should say that I can use my pinky finger too then? Or my toe on my left foot? Also, if you know that gun, then you also know that if you put a pistol grip on it, that safety is not ideal for left OR right handers (just look at it) because it really wasn't engineered for that grip, although it is offered as an aftermarket product.

As far as my initial email to them, I wrote that with my left hand:)
 
Last edited:
And, hey, to all you people that are addressing my attitude, writing skills, diplomacy, age, or the color of my shoes, I'm here to talk about guns. And this one set up by default to potentially hurt left handed people. You take that for what its worth.

And I'm 40 years old. I hunt deer and small game. And I'm not an idiot so if anyone wants to give me life and etiquette lessons, you can find my contact information here.

Otherwise, contact me about gun related stuff:) Especially if you live in South Florida, because I'm looking to meet some people that would like to discuss guns, because I'm excited to get the new stock and go shooting clays next weekend when my cheek heals up:)

Look... I was pissed off and looked like I had a root canal. That stock shouldn't be shot by left handers, imo. These don't have to be mutually exclusive events.
 
Last edited:
quote - "I have had to stick my finger all the way through the trigger and back around to select the fire position on a Remington pump"

Are you talking about an 870? Wow! I'm just....well, let's just say I'm shaking my head. I think the problem is rooted much more deeply than a Mossberg stock.
 
Mossberg should mark the stock as "for right handed use only"? You should have been able to figure that one out yourself. That makes about as much sense as shooting a right-ejecting bullpup and complaining about brass in the face.

This gun wasn't designed to hurt left-handed people. It was designed so that a shooter could store extra shells in the stock for a quicker reload. Since most shooters are right-handed, the outlet for the shells is on the right side. It is an accessory, not a booby trap. Whether the gun has an ambi-safety is of no relevance as to which stock is on it. Use some discretion.

I agree with x1wildone, you give us lefties a bad rap.
 
>It was designed so that a shooter could store extra shells in the stock for a quicker reload. Since most shooters are right-handed, the outlet for the shells is on the right side.

It sounds like you are unfamiliar with this stock, it hold two on both sides. The port for right handers is lower on the stock, which exposes more plastic on that side. The one on the other side is nearer the top. The design is unsymmetrical. My point is that it appears not to be as big a issue as you think, as long as you dont actually shoot it.
 
I had rotator cuff surgery a while ago, so you have my intention:D

But for now I think I just want the normal one and just see how that goes. I like the gun. So just a simple stock should be fine for me and if it causes me issues, then it will be because I'm having fun enough to warrant a 'comfort upgrade':)

My real goal is just get a bunch of rounds through it every which way, with every kind of target and load, etc., then go pig hunting. I just need to get some time with it then I'm ready to go.
 
Just got an overnight package with the new stock; epic customer support save:)

I swapped the stocks out, and wrapped mine back up, and it's headed back to them on Monday...
 
My brother has this stock on his 870 and its fine to fire it right handed but when I shouldered it once left handed I could feel that it wasn't gonna work like that.
 
My brother has this stock on his 870 and its fine to fire it right handed but when I shouldered it once left handed I could feel that it wasn't gonna work like that.
Same here...
 
Status
Not open for further replies.
Back
Top