New Kahr CW9 range trip.

[gunsnsprinkles]

I'd take what you read there with a grain of salt.

When people have a great experience, they generally don't run out and post about it. My cw9 runs great, but I'm only 500 rounds in so the jury is still out.

Take notice to this:



That's been my experience in many things.

So you take the good as Gospel but not the bad. Hmmm.

 

[gunsnsprinkles]

FS wrote "I'd take what you read there with a grain of salt.

When people have a great experience, they generally don't run out and post about it. My cw9 runs great, but I'm only 500 rounds in so the jury is still out.

Take notice to this:


Quote:
Had a guy offer me a Kahr cw9 that was "junk" .Just would not shoot a mag full of ammo. I cleaned it up relubed it read the manual on line and went out that week and shot 600 rounds trouble free thru it.

That's been my experience in many things. "

So you take the good a Gospel but not the bad? Hmmmm.

 

[ForumSurfer]

So you take the good a Gospel but not the bad? Hmmmm.

Nope, I take both with equal servings of salt. I don't trust many opinions at all until I can back it up with experience.

But the naysayers are always the loudest, myself included when I have a negative experience.

 

[gunsnsprinkles]

Unless you have the funds to buy every gun out there and thousands of rounds of ammo and time to spend testing every gun, then you have to take some of what you read as real.

In my experience Kahr has went from a small but excellent company to one that is now pumping out guns and treating customers as if they are the scum on the soles of their shoes. This is my experience with Kahr CS. I wish I knew the name of the idiot English accent fool at CS Kahr HQs. I only use the English accent because he is one of two there, and I always get him when I call. He is rude and does little to help your problem.

 

[ForumSurfer]

Unless you have the funds to buy every gun out there and thousands of rounds of ammo and time to spend testing every gun, then you have to take some of what you read as real.

Hence taking it with a grain of salt. If I took every bad experience I read on the net as a sign not to buy, I wouldn't be able to own anything.

I've read bad stories about Glocks, XD's, XDM's, M&P's, Kimbers, Springfields, CZ's...pretty much everything out there that I've purchased and had great experiences with.

Admittedly, I don't deal with anyone's customer service. If I buy it and something breaks that costs less than $50, I'll fix it myself. If it develops a problem, I'll usually come up with a way to handle it. I've yet to experience any major manufacturer defects from any major manufacturer. I don't have the patience for customer service because I always expect bad CS. I'd rather replace a spring, extractor or whatever here and there or perform some minor fit adjustments than pick up the phone and deal with returning it to the manufacturer.

 

[gunsnsprinkles]

I don't take one experience as a sign not to buy, but if I look at the reviews and 18 out of 20 people love it and and one is so so and one hates it I throw out the one and an out layer. But if on the other hand I read bad reviews of a product that are over 50 percent it makes me sit up and take notice and at min. do more digging.

I understand that you would rather fix it than send it in and I can understand that, but for me its principal. If a company puts out a product, especially if its only a couple of months old then wants to void the warranty because of a non related action like shooting reloads and its a non related failure that company is just looking to walk away from its responsibility. This is a mater or pure principal. Its many times easier to just suck it up and let principal slide, but for me its not and has not been a mater of Kahr being a good gun or not, my jury is still out on that and if my CW sells I will never know, but they have acted in a manor that is very unprincipled. They act as if they want to sell a gun and use any excuse to walk away from taking care of a customer. Many gun company's I have dealt with will bend over backward to make a happy customer, its part of being in business, but Kahr is the first one that kicks some of its customers like me and others I have talked to and read here in nads.

They just do not seem to care. Dog town seems to apologize every step of the way for Kahr and I don't know and don't care why, but I can tell by his Ad Homonym attacks that he is biased for some reason. He will not accept that some of us here have had very bad experiences with Kahr because he claims he has had good experiences. He refuses to see that if he did really have the good experience he claims it does nothing to lessen our bad experience. He beats the rule book from Kahr like some kind of Marine Drill Sgt. yelling that "It states in the manual NO RELOADS ARE TO BE USED. WHAT IS YOUR MAJOR MALFUNCTION? Well that jarhead kind of attitude goes no where with me fast. I am glad some of you love your Kahr CS and had good luck with the gun and or CS. I and others have not.

A company that has selective CS does not have good CS.

 

[ForumSurfer]

I understand that you would rather fix it than send it in and I can understand that, but for me its principal.

Completely understood.

My patience has worn thin over the years and customer service drives me up the wall if it is the least bit off. Plus, I just like working with my hands and fixing broken machinery. It's a stress reliever. I completely get the principal thing, though. I'm a computer geek by trade and deal mostly with Cisco on a day to day basis and their customer service is above and beyond satisfactory, so my expectations are too high before I ever call.

Honestly Glock and Kimber are the only ones who I've dealt with. Glock was OK at best and Kimber transferred me to a guy in what sounded like a machine shop who mailed me a part that was out of warranty and admittedly my fault for its failure...so my experience was excellent. I had no clue how to replace the part, but I enjoyed learning something new in replacing it (successfully). The rep did give me his name and offered me to call back and ask for tips if needed.

I owned one kahr (cw9) and never experienced issues so I can't say anything bad (or good) about their CS. It sounds like you received a bum deal. Sorry to hear that!

 

[greenlion]

I've had several of them over the years. A few things will help ensure that your gun is 100% from the first round..

1. Clean it out. I've never seen guns from the factory with more machining debris in them than the Kahrs I have purchased.

2. Lube it. Note that the rails are inside the front of the frame.

3. Load from slide lock.

I've never had one failure with mine.

 

[oso]

gunsnsprinkles, still at it, why didn't you send your broken recoil spring along with the pistol to Kahr to let them look at it? did you mangle the spring trying to reassemble the pistol? you really can't complain about Kahr C.S. when you didn't give them a chance. you called and told them the recoil spring broke,expecting them just to ship you a free one,really. as others posted the small Kahr pistols most can't handle them, it is usually shooter error more than the pistol. i am not saying they don't put out bad pistols every manufacturer does. FYI a friend of mine who is a FFL dealer told me never tell any manufacturer you shoot reloads as it will void the warranty,and they don't have to cover anything if they don't want to. unless you are SAAMI certified.