Reloading Equipment Warranties?

Status
Not open for further replies.
Rule3 said:
Your powder hopper did not "break" It was not a defective part.
If you do not change your oil is that a car defect?

Of course the Dillon Blue Boys will chime in here.
Click to expand...
I define broke as a part that no longer can be used. I told them up front what happened. They are sending me a new one and it cost me nine bucks total.

I'm happy : )

I have bought RCBS or Hornady equipment since the start and I've been pleased with them. I even have a few LEE die sets and they have performed well for me.
 
I cracked a carrier on a Lee Loadmaster a few years ago . I sent a pic on their website and said I needed a replacement . In less than a week one came , no charge .
 
david bachelder said:
I define broke as a part that no longer can be used. I told them up front what happened. They are sending me a new one and it cost me nine bucks total.

I'm happy : )

I have bought RCBS or Hornady equipment since the start and I've been pleased with them. I even have a few LEE die sets and they have performed well for me.
Click to expand...

If it had actually "broke" it would have been free.;)
 
edwardware said:
The solvents gasing off the powder will brown, and eventually embrittle and crack, plastic hoppers. Add to this the risk of forgetting what you were doing the next day and returning the powder to the wrong bottle, and you could make an ash of yourself.

I am not aware of a hopper or powder manufacturer that doesn't warn against this practice.
Click to expand...
There is a guy on another forum who males Pyrex hoppers; (currently I believe for shotgun reloaders) to avoid this scenario. It would be nice if powder drops all came that way.
 
Earlier this year I bought a Lee 20 lb. melting pot. The the thermal switch fried. It still showed good ohms for the element. I just ordered a new switch off their website to get back into operation quicker. The switch was just $7 for the shipping. Got the new switch in and it fried, plus now the element ohm was 0.
Submitted a CS form, they requested pictures, of the product. They sent me a prepaid packaging, and I had it back around a week later. New element and switch. All is good some 500 lbs. of recovered lead later. :)
 
I have never had to pay for parts that broke or I broke from Hornady. I can’t say enough about Tim Zeleski and how he has treated me. I always tell him the truth. If I did something really stupid it results in him having a laugh and don’t be doing that again parts are in the mail and no charge.
 
dartor said:
Here's the link, pyrex for most powder measures.
Click to expand...

Thanks for posting that. Again "I would have thought" that if common powders would damage plastic hoppers, then plastic would be an automatic no-go for that application. Go figure. Anyway, glass seems to be an obvious choice, but I'm sure plastic is less expensive and easier to manufacture.

Tim
 
dartor said:
Here's the link, pyrex for most powder measures.

https://dramworx.com/
Click to expand...

Thanks again. I ordered one for my Redding 10X and am very impressed with the quality. It attaches to the powder measure with two set screws, same size hex wrench as you use for your dies. The top pops off for refilling. No more discolored plastic or emptying the hopper after each session for me.
thumbnail_IMG_1707.jpg
 
Status
Not open for further replies.

Similar threads

D
  • Locked
hornady warranty super
Replies
4
Views
551
gspn
G
G
Hornady customer service
Replies
10
Views
475
dh1633pm
dh1633pm
B
  • Locked
Hornady Reloading Customer Service Story
Replies
6
Views
411
sparkyv
sparkyv
C
  • Locked
Hornady LNL service
Replies
7
Views
467
Blue68f100
Blue68f100
N
  • Locked
Great Customer Service from Hornady
Replies
2
Views
300
ReloaderFred
ReloaderFred
Back
Top