Ruger Recall of SR9 Pistols
- Thread starter DPris
- Start date
- Status
More info:
SR9 owners can obtain information or register for the recall by:
• Visiting the Ruger website at: www.ruger.com/SR9Recall/
• E-mail: [email protected]
• Fax: 928-541-8873
• Calling the Ruger SR9 Recall Hotline at 800-784-3701 between 8:00 a.m. and 8:00 p.m. EDT.
SR9 owners can obtain information or register for the recall by:
• Visiting the Ruger website at: www.ruger.com/SR9Recall/
• E-mail: [email protected]
• Fax: 928-541-8873
• Calling the Ruger SR9 Recall Hotline at 800-784-3701 between 8:00 a.m. and 8:00 p.m. EDT.
This is a good example of why its a good idea to wait for the 2nd or 3rd revision of a new product. The 1st gen almost always has flaws/problems they didn't find during development. Other problems only rear their ugly head once you get them out in the market.
Lonestar49
Member
Passed the Monkey test, but..
Quote: This is a good example of why its a good idea to wait for the 2nd or 3rd revision of a new product. The 1st gen almost always has flaws/problems they didn't find during development. Other problems only rear their ugly head once you get them out in the market.
---------------
...
Somehow, these guns, like the Beretta Px4 40cals and now other calibers are coming to light, with "trigger-sting". Be it from plastic Harmonic's, or what I suspect, cold weather, non-flex, rigid plastic, along with tighter moving metal parts, thus the StiNG with each shot.. and in my case, it gets worse with round count, wise, and then cold temp, warm temp, it doesn't matter, it just stings each shot..
And this above, did they no drop the guns in this condition a few times more than 10 drops, to see IF it would indeed fire in that condition?
Leave it to mankind, not to thoroughly test either gun in either COLD Temps, without gloves on, or drop test the gun, in all modes, especially on the rear back of the slide, or hammer..
Monkeys could do a better job..
And it really pisses me off that I, and many others, had to pay full price to be Beretta's Beta testers, along with Ruger Beta testers mentioned above..
Least Ruger is doing the right thing thru a re-call, as Beretta "acknowledges the trigger sting" yet offers no fix, just "wear shooters gloves, like the pro's".. Try that in So. Calif, ccw and 24/7-wearing full-fingered gloves in our climate.. as shooters gloves, with exposed fingers, namely "the trigger finger" doesn't do squat..
Ls
Quote: This is a good example of why its a good idea to wait for the 2nd or 3rd revision of a new product. The 1st gen almost always has flaws/problems they didn't find during development. Other problems only rear their ugly head once you get them out in the market.
---------------
...
Somehow, these guns, like the Beretta Px4 40cals and now other calibers are coming to light, with "trigger-sting". Be it from plastic Harmonic's, or what I suspect, cold weather, non-flex, rigid plastic, along with tighter moving metal parts, thus the StiNG with each shot.. and in my case, it gets worse with round count, wise, and then cold temp, warm temp, it doesn't matter, it just stings each shot..
And this above, did they no drop the guns in this condition a few times more than 10 drops, to see IF it would indeed fire in that condition?
Leave it to mankind, not to thoroughly test either gun in either COLD Temps, without gloves on, or drop test the gun, in all modes, especially on the rear back of the slide, or hammer..
Monkeys could do a better job..
And it really pisses me off that I, and many others, had to pay full price to be Beretta's Beta testers, along with Ruger Beta testers mentioned above..
Least Ruger is doing the right thing thru a re-call, as Beretta "acknowledges the trigger sting" yet offers no fix, just "wear shooters gloves, like the pro's".. Try that in So. Calif, ccw and 24/7-wearing full-fingered gloves in our climate.. as shooters gloves, with exposed fingers, namely "the trigger finger" doesn't do squat..
Ls
Last edited:
ruger
bet ruger hates it more than we do as owners but lets at least give Ruger some credit for doing the right thing. How many other gun companies have had major issues and done nothing, nadda, zero, and yes just let the owners be the beta testers. I know of one company (whom I will not mention) that should have issued recalls many times on some of the guns that they put out but opted to do nothing. I hate it for some of the Ruger haters on other forums are having a field day but again Ruger did the responsible thing.
bet ruger hates it more than we do as owners but lets at least give Ruger some credit for doing the right thing. How many other gun companies have had major issues and done nothing, nadda, zero, and yes just let the owners be the beta testers. I know of one company (whom I will not mention) that should have issued recalls many times on some of the guns that they put out but opted to do nothing. I hate it for some of the Ruger haters on other forums are having a field day but again Ruger did the responsible thing.
Now that's what I call customer service. they tell you when they are ready for the gun, send you a shipping label so it doesn't cost anything, get it back to you in a week with them paying shipping in both directions (as well they should), and then just to top it off, they give you a free mag as well. Not a bad deal. That'd be more than enough to make things right and keep me as a customer.
Everyone makes mistakes. It's how you say sorry/make it up that makes the difference.
Everyone makes mistakes. It's how you say sorry/make it up that makes the difference.
lvcat2004
Member
It's customer service allright, but I find it amazing that a fundamental safety mechanism such as not firing when dropped was not remedied prior to being released ....that doesn't make me feel good at all.
skinewmexico
Member
I love it, after the way people jumped thru hoops and badmouthed kel-tec.
wristtwister
Member
- Joined
- Mar 28, 2008
- Messages
- 419
They're fixing it, so what's the problem?
Oh crud... my SR-9 is one of my carry pieces. It's my "high volume" gun, and even if it's got a problem, it's a fine gun. Glad that Ruger is fixing the problem rather than waiting out the lawsuits. I've put about a thousand rounds through mine, and it's a first class shooter.
I'll carry my Model 39 Smith now, but I'll be anxiously waiting for my SR-9 to get back. ... a mere inconvenience since they're fixing it.
Oh crud... my SR-9 is one of my carry pieces. It's my "high volume" gun, and even if it's got a problem, it's a fine gun. Glad that Ruger is fixing the problem rather than waiting out the lawsuits. I've put about a thousand rounds through mine, and it's a first class shooter.
I'll carry my Model 39 Smith now, but I'll be anxiously waiting for my SR-9 to get back. ... a mere inconvenience since they're fixing it.
moooose102
Member
you know what, why do so many people have to bash certain manufacturers for problems. it does not matter who is making the product, everybody is going to have a bad one now and then. its just the law of averages. what does count, is how the manufacturer takes care of it. if they do nothing, (like diamler- chryler's 2.7 v6) even knowing it is a design or production problem, then go ahead and write that particular company and bash them to their face. maybe that way, they would re-think their "to bad" attitude and fix the product for the individules who are having problems. this would hold true to guns, automobiles, tires, airplanes, whatever. if all we do is gripe to each other, the manufacturer will not care. it is much harder to explain their actions when you call them on it, than if no one calls them on it at all. i think it is to bad that ruger did not catch this, but at least they are going to fix it, for free. i remember not buying goodyear tires because they had NO WARRANTY, NONE! no way i was going to put 4 of those on my car. a lot of people bash taurus, but mine has worked great. if you whine into a dark corner, all anyone ever hears is some whining. nothing will ever come of that, stand up and shout out your problems to the right people, and something is likely to happen.
Calm down Moose.
I don't think anyone is bashing Ruger as a company...they make many fine guns, in both long gun and pistols.
The fact is, they came out with a new pistol which happens to have a (singular at this point) problem, and are taking care of it. No doubt that this is a product manufacturered in mass quantities by humans, so some error is accepted.
It seems as though Ruger is taking care of the issue, and no one on here has bad mouthed them as a company.
I don't think anyone is bashing Ruger as a company...they make many fine guns, in both long gun and pistols.
The fact is, they came out with a new pistol which happens to have a (singular at this point) problem, and are taking care of it. No doubt that this is a product manufacturered in mass quantities by humans, so some error is accepted.
It seems as though Ruger is taking care of the issue, and no one on here has bad mouthed them as a company.
nwilliams
Member
Oh well I guess I have to send mine back
Not that it really matters, they are paying for the whole thing including shipping. Despite the recall I've put well over a 1000 issue free rounds through mine since I got it and I still really like everything about the gun.
Too bad I don't still live in Prescott, I could have just driven up the road to the factory and dropped it off. I knew I should have waited a few months before moving
UPDATE:
I filled out the online form and I just got a reply back by email from Ruger and here's what they said:
Not that it really matters, they are paying for the whole thing including shipping. Despite the recall I've put well over a 1000 issue free rounds through mine since I got it and I still really like everything about the gun.
Too bad I don't still live in Prescott, I could have just driven up the road to the factory and dropped it off. I knew I should have waited a few months before moving
UPDATE:
I filled out the online form and I just got a reply back by email from Ruger and here's what they said:
Last edited:
lee n. field
Member
- Joined
- Dec 29, 2002
- Messages
- 4,319
By the time my dealer gets the LCP that I ordered in, it'll probably be a generation 2 model.
I love my XDs, but I'm glad I waited a while. The early versions had the slide rust issues and Springfield has since corrected that problem. Most products when first released, are going to have their bugs. Nothing against Ruger since they are standing behind their product. I think in a few years the SR9 may mature into a fine platform.
dhoomonyou
Member
Ruger SR9 Safety recall
http://ruger.com/Firearms/N-Firearms_News.html#
Ruger® Issues Product Safety Warning and Recall Notice of SR9™ Pistol
April 9, 2008
Sturm, Ruger & Company, Inc. (NYSE:RGR), announces that it has determined that Ruger SR9 pistols manufactured between October 2007 and April 2008 can, under certain conditions, fire if dropped with their manual safeties in the "off" or "fire" position and a round in the chamber. The pistols will not fire if the manual safety is in the "on" or "safe" position.
As a responsible manufacturer, we want to make our customers aware of this safety concern as soon as possible. Ruger is finalizing the design of a new trigger group which prevents firing when dropped and will retrofit at no charge all Ruger SR9 pistols with serial number prefix "330" (330-xxxxx).
SR9 owners can obtain information or register for the recall by:
• Visiting the Ruger website at: www.ruger.com/SR9Recall/
• E-mail: [email protected]
• Fax: 928-541-8873
• Calling the Ruger SR9 Recall Hotline at 800-784-3701 between 8:00 a.m. and 8:00 p.m. EDT.
When Ruger is ready to retrofit a consumer's pistol, Ruger will send a shipping box, label and instructions for the FREE return of the SR9 pistol to our factory in Prescott, Arizona. Work will be completed promptly at no charge to the consumer and the pistol will be returned at Ruger expense. All owners will receive a FREE SR9 magazine as a "thank you" for their patience and cooperation.
All owners of Ruger SR9 pistols are urged not to use their pistol until it has been retrofitted with these new factory parts. If owners must use their SR9 pistol, the manual safety should be kept in the "on" or "safe" position except when actually firing.
http://ruger.com/Firearms/N-Firearms_News.html#
Ruger® Issues Product Safety Warning and Recall Notice of SR9™ Pistol
April 9, 2008
Sturm, Ruger & Company, Inc. (NYSE:RGR), announces that it has determined that Ruger SR9 pistols manufactured between October 2007 and April 2008 can, under certain conditions, fire if dropped with their manual safeties in the "off" or "fire" position and a round in the chamber. The pistols will not fire if the manual safety is in the "on" or "safe" position.
As a responsible manufacturer, we want to make our customers aware of this safety concern as soon as possible. Ruger is finalizing the design of a new trigger group which prevents firing when dropped and will retrofit at no charge all Ruger SR9 pistols with serial number prefix "330" (330-xxxxx).
SR9 owners can obtain information or register for the recall by:
• Visiting the Ruger website at: www.ruger.com/SR9Recall/
• E-mail: [email protected]
• Fax: 928-541-8873
• Calling the Ruger SR9 Recall Hotline at 800-784-3701 between 8:00 a.m. and 8:00 p.m. EDT.
When Ruger is ready to retrofit a consumer's pistol, Ruger will send a shipping box, label and instructions for the FREE return of the SR9 pistol to our factory in Prescott, Arizona. Work will be completed promptly at no charge to the consumer and the pistol will be returned at Ruger expense. All owners will receive a FREE SR9 magazine as a "thank you" for their patience and cooperation.
All owners of Ruger SR9 pistols are urged not to use their pistol until it has been retrofitted with these new factory parts. If owners must use their SR9 pistol, the manual safety should be kept in the "on" or "safe" position except when actually firing.
dhoomonyou
Member
ONE reason why I wait for the 2nd Gen or 2nd product year.
Rex B
Member
Ruger SR9 Safety recall
RUGER® SR9™ PRODUCT SAFETY WARNING AND RECALL NOTICE
DO NOT USE YOUR RUGER SR9 PISTOL
We have determined that some Ruger SR9 pistols manufactured between October 2007 and April 2008 can, under certain conditions, fire if dropped with their manual safeties in the "off" or "fire" position. The pistols will not fire if the manual safety is in the "on" or "safe" position.
We will retrofit all Ruger SR9 pistols starting with serial number prefix “330” (330-xxxxx) with these new parts at no charge to our customers.
In order to ensure correct fitting, this new part must be installed at our Ruger factory in Prescott, Arizona. We will remove the old parts and install the new group promptly, at no charge, and will return the pistol to you. The old parts will not be returned.
RUGER® SR9™ PRODUCT SAFETY WARNING AND RECALL NOTICE
DO NOT USE YOUR RUGER SR9 PISTOL
We have determined that some Ruger SR9 pistols manufactured between October 2007 and April 2008 can, under certain conditions, fire if dropped with their manual safeties in the "off" or "fire" position. The pistols will not fire if the manual safety is in the "on" or "safe" position.
We will retrofit all Ruger SR9 pistols starting with serial number prefix “330” (330-xxxxx) with these new parts at no charge to our customers.
In order to ensure correct fitting, this new part must be installed at our Ruger factory in Prescott, Arizona. We will remove the old parts and install the new group promptly, at no charge, and will return the pistol to you. The old parts will not be returned.
XavierBreath
Member
I'm going to sticky this thread for a few days to prevent duplicates.
Chortdraw
Member
nwilliams, Well I do live in Prescott and took my sr-9 up there this morning. They told me they don't have the parts to do the job yet, so I will have to bring it back in mid May. This was my carry also and a good shooting weapon. I just put it back in the box and will take it to them in May. At least I don't have to send it in the mail. Also just got a smokin deal on a spg.xd 9mm this morning so I now have a good weapon to use.
Sturm Ruger & Company, Inc. (NYSE: RGR) has issued a recall notice for their SR9 pistols manufactured between October 2007 and April 2008. The recall notice was issued yesterday, citing concerns that the SR9 can, under certain conditions, fire if dropped with their manual safeties in the ‘off’ or ‘fire’ position and a round in the chamber. The pistols will not fire if the manual safety is in the ‘on’ or ‘safe’ position.”
For more info
http://www.chattanoogan.com/articles/article_125590.asp
Steve
Edit: Sorry, I didn't see the sticky at the top
For more info
http://www.chattanoogan.com/articles/article_125590.asp
Steve
Edit: Sorry, I didn't see the sticky at the top
Last edited by a moderator:
- Status
