S&W 617 from Budsgunshop Disapointment

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Sounds like Buds was at least honest with you. S&W is the one with issues if every gun Buds had in that model has the same problem.
It is pretty infuriating to have your hopes dashed like this. Your anger is more than justified but sounds a bit misdirected.
Good luck with locating a good one.
 
dont accept and send it back aslong as you never filled out the 4473 they should not have any problems exchanging it. if you have already filled out the 4473 s&w will fix it they are both still companies that try and take care of there customer.

just read your last post sounds like buds did there best to make it right
 
I'm sorry to hear about your bad experience with Bud's and S&W. I've bought five guns and some accessories from them and not a bad experience yet.

I also have two 617s, a 4" and a 6." Both have been great guns for me.
 
I don't see a bad experience with Bud's - they took a transferred gun back and gave you a refund. I've bought a bunch of new S&W's over the last decade - never got a defect - certainly not a canted barrel. If you had followed others early advice and called S&W (free) for an overnite return label (free) they would repair it (free) and return it to your home (free) probably within another week or so. You would soon have a better-than-new 617... a revolver that you can enjoy frugal plinking with for years to come.

I wonder if there was just a bit of 'buyer's remorse' at work here. $700 is a lot to spend on 'just' a .22 rimfire, never mind that it is just as hard to manufacture as the other K-frames - more so because of the ten holes in the cylinder. That's half what a good PC Shop gun would run! I just wonder if that didn't come into play here.

The way I see it, not only did Bud's not fail you, but neither did S&W. Sure, they may have let one make it out the door with a defect - but you didn't give S&W a shot at correcting it, either. I am not trying to be ugly to the OP - just standing up for a couple of decent companies - and a fine revolver. As my bought new 4" 617 approaches it's four year anniversary, I still have but one complaint: Why did I wait until I was sixty to get a 617??

Stainz
 
I don't understand being angry with Bud's in this situation. They were honest with you, rather than simply sending you another gun that would would be as equally unhappy with. I cannot fault honesty, even if the honest answer isn't the one I had hoped to hear. You are not "out" anything in this transaction. You have every penny you started with, and Buds has treated you fairly under the circumstances.
 
saenzrich said:
Buds response.......

this will be my last purchase Through Buds
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Why would you stop buying from Buds? They actually sent someone into the warehouse to find you an acceptable gun but all the guns on the shelf were defective. Because none were acceptable they gave you a refund instead of trying to pawn off a bad gun and you're angry with them? Really???
 
I'd say you have more reason to be upset with S&W than Bud's.

Can't see how Bud's did anything wrong anyway. If you went to a LGS and they had 2 on their shelf, neither of which met your expectations, would you tell them you'd never be back too?

I don't get it.


If you really want the gun, call Bud's and tell them to send you another one, and then ship it to S&W. Sure, it will take more time, but it won't cost you anything. S&W will pay for shipping both ways.
 
Buds response....... Quote: We have received the firearm. An inspection of the returned firearm and comparison with like items in our warehouse shows that we have no better replacement in stock. I apologize for any inconvenience this may have caused you. Your account will be refunded in full in the amount of $688.94. You will receive a confirmation e-mail when our accounting department has completed processing your refund.

this will be my last purchase Through Buds
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I dont get it, did you want them to make you send it to S&W or what? Seems like service after the sale to me not "all sales are final".
 
huntsman said:
If Bud's just drop ships how can you expect them to look at the gun before shipment? Maybe Davidsons would be the way to go?
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How do we know if a particular item is drop shiped or in the Bud's stock?
 
Buds did a pretty good job in customer service in my opinion.

Getting your money back for a gun purchase is rare.
 
Your experience actually makes me want to buy MORE from buds. Not sure what else you could expect from them. Your experience shows me buds will take care if you
 
I agree with the others. Buds did right by you. And if you had accepted the gun, I suspect S&W would have done right as well.
 
I wouldnt put any blame on buds. They tried and found that their entire inventory of that smith is defective. I would have been much more upset if I got a second gun sent to me that was also just as bad. The only question, will buds send them all back to smith or sell them to someone else. That may reflect more on their business practices then this incident.
As far as smith goes, I dont know how many they shipped like this but it is a bit concerning as far as QC, junk is junk.
 
I think Buds was more than fair in how they handled the situation. I am also sure that S&W would have repaired the revolver with no out of pocket expense to you had they been contacted. How a gun leaves the factory with obvious defects is a good question but it happens with every manufacturer. That is why we buy from reputable sources who back up their products.
 
i have a $750 gun in process from buds. i was told if i paid $8 insurance and gun is lost or any damage or defects are found before transfer that to have ffl return it to buds. this seemed to imply that if i didnt pay for insurance then it would be between me and ups or s&w to work it out. ???
i didnt pay this time. i did in the past.

jet guns will inspect gun if you ask them to in remarks on your order. the answer i got was that they couldnt inspect all guns but if asked they would.

i didnt ask buds about inspection.
 
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i was told if i paid $8 insurance and gun is lost or any damage or defects are found before transfer that to have ffl return it to buds. this seemed to imply that if i didnt pay for insurance then it would be between me and ups or s&w to work it out. ???
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The $8 is simply shipping insurance, in case of loss during transit. They will still take back a gun that isn't right out of the box before transfer, whether you paid shipping insurance or not.
 
Well its really not possible to have an informed opinion about this. We would have to have seen photos of the problem with the gun. And then we would need clarification on what the person from Bud's meant from their reply. - - - Possibilities with the gun include > 1.the guy is really nit-picking and there's no real problem with the gun 2. the gun really isn't right and should be repaired or replaced. Possibilities with Buds include > 1. the guy is nitpicking and this gun is fine. We'll just return his money. 2. the gun isn't right, but for some reason we don't want to deal with it or can't see this obvious problem. 3. This gun has a problem but we don't have any replacements in stock or all the replacements are as bad as this one.

Can't really tell what the case may be given the information we have.

P.S. -- I've purchased more than a half dozen rifles from Buds, without a problem.
 
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I have had good luck with Buds Gun Shop. Every gun I have received from Buds was in good condition. Buds does ask you to pay for shipping insurance. I have no problem with paying for shipping insurance.

If you don't like the gun you received from Buds just don't accept it. Buds will either send you another gun or refund your money, just that simple.

When buying any gun online use your credit card. If things go awry you have protection one way or another through your credit card company.
 
OP, I get you were disappointed with the gun, but what else do you want? You weren't happy, and you were refunded in full. Your post would make me more likely to buy from Bud's, not less.
 
My S&W from the early 80's has it's share of problems too. It's not like problems with guns is an entirely recent development. The 629 I own is well known to get out of time and even kick the cylinder backwards leaving you trying to fire the same cartridge twice. It doesn't usually work. :)

I've never had a problem with mine although I think it might have gotten out of time the last time I fired it. The cylinder seemed to be loose when I opened it up to empty spent rounds. I didn't catch for sure if it had a problem though. But I know that model is prone to stuff like that so I've been wondering about it.

Smith & Wesson generally makes a decent product though as far as I know. I know they've had their problems and I'm not that familiar with their newer stuff. I know people have wanted the older versions of the revolver I own but I don't know if all new Smiths have problems or if it's just my particular model. But I would guess Buds would treat you right. They can afford to treat people well.
 
S&W has changed. My 637 power port was not rifled in the power port part of the barrel, and as a result the gun key holed and accuracy was poor. My 640 PRO is a delight, except it shoots low. Normally I would file .032 off the front sight, but this has night sights. I ask S&W if they had a 1/32 higher rear sight, and they said send the gun back. They paid for the shipping both ways, and an employee to take it to the range ( where they had to discover it shoots low ), BUT DIDN'T FIX IT ! Said it was in specs. Makes me wonder why I have 6 S&W handguns.
 
I bought a Taurus 94 22LR NIB with a 5" barrel for just over 300 OTD.
Great shooter, 500 plus down the pipe no issues, trigger DA is heavy but smooth , SA I can shoot pie plates at 50yds consistently off hand...
It's a blued model, the stainless ones don't seem as well built...
 
The one in that link doesn't look like a canted barrel but more like the left side was polished down too much. I can't tell without seeing the gun or at least seeing pictures of other areas.

Jim
 
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