larryh1108
Member
I've bought from Sarco for many years. They have never been the fastest shipper but they've always come thru. They have a system that works for them. Once they process the order, they send it to the warehouse for shipping. It usually takes 1-2 days from getting to the warehouse (they send an email) until it ships (another email)..
I placed an order on 12/4. On 12/5 I received notice that it was "In the Warehouse". That was 13 days ago.After 7 days I sent an email asking if the order was shipped. They replied that it was in the warehouse and I'll receive notice when it ships. OK. It had been there for 7 days so it should ship any day. Yesterday, day 12, no notice. I sent an email in the morning. No response. This morning, no notice. I sent another email. No reply. Did they lose the order? are they still in business? This needed to be mailed by me for a Christmas gift. Obviously I'm not going to get it in time to mail out.
Anybody else having issues with Sarco? This is out of character for them and 14 days "In the Warehouse" is getting ridiculous.
I placed an order on 12/4. On 12/5 I received notice that it was "In the Warehouse". That was 13 days ago.After 7 days I sent an email asking if the order was shipped. They replied that it was in the warehouse and I'll receive notice when it ships. OK. It had been there for 7 days so it should ship any day. Yesterday, day 12, no notice. I sent an email in the morning. No response. This morning, no notice. I sent another email. No reply. Did they lose the order? are they still in business? This needed to be mailed by me for a Christmas gift. Obviously I'm not going to get it in time to mail out.
Anybody else having issues with Sarco? This is out of character for them and 14 days "In the Warehouse" is getting ridiculous.