UPS Drama

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When S&W was working on a Model 29, I had to ship it back and forth to them several times. On the second trip to them, I took it to the UPS hub in Middleburg Heights, Ohio since I KNEW it had to go from there. They STILL didn't know what to do with a gun. Fortunately, the UPS driver who used to service our building was there and told them what to do.
 
Has anyone else had these kinds of problems

Yes, all the time. This country seems to be filling up with petty tyrants who will mess with you just because they can, even though you've done nothing wrong. I am getting so sick of it.
 
UPS is a typical business out to make a profit. Labor makes up 60 to 70% or more of their cost of doing business. Educated people will not work for what they pay so they are stuck with the McDonald leftovers. I don't use UPS for anything, FedEx is the way to go.
 
Carry the UPS regulations with you and show them to the twit next time.
So we carry the UPS rules to show UPS,
We carry the airline rules to show the airline,
We carry the TSA rules to show the TSA,
We carry the law to show the cops,
What happened to people taking pride in their jobs?
When will we say, "I'm mad as hell, and I'm not going to take it any more."
(Maybe if companies spent a little more time training in customer service and a little less time in political correctness,
they could do their job.)
 
I had a very similar situation happen to me here in VA. I think they (the folks are the UPS retail outlets), are getting suspicious of the term "machine parts" when asked what is inside.
 
A tip to add here because it can save grief or the loss of a valuable item - don't put any hint of gun (or knife) in the addressing of anything you send.

I mean if the name of your recipient is "Joe's Gunshop" make your address read "Joe's".

Randall Knife Co. used to have their logo saying (natch) " Randall Made Knives" on the return address part of the label when you bought one from them until a $700. knife they sent to me disapeared in transit. UPS tracking showed it arriving at my local hub so I went there and they scoured the place looking for it. They concluded that one of the many temporary employees they were hiring must have seen the label and copped the box.

Randall gave me another knife and during our calls I suggested that they stop using their company name on the shipping labels. Last I knew if you get something from Randall Knives the label won't mention a knife. I hope it's helped keep someone else from losing one of their knives after the long wait you go through between order and reception.

It doesn't matter what name of the place your gun or parts of gun appears on the label, within limits. The limit is that now the postal computers sometimes will kick a label that it thinks is not a valid address. So there should be something that ties to the real name.

Send to Smith & Wesson? Make the label say just "Smith". It's the street, town, and zipcode that gets your item there, the name almost doesn't matter.

In this current situation as described it sounds like if the word "firearms" had not been on the label no question would have been raised by the clerk.
 
Send to Smith & Wesson? Make the label say just "Smith". It's the street, town, and zipcode that gets your item there, the name almost doesn't matter.
If I remember correctly, they tell you to use "SW, Inc." or something similar. It's what I did, and my gun got there and back three times.
 
I think they (the folks are the UPS retail outlets), are getting suspicious of the term "machine parts" when asked what is inside

Yeah, that's so tired it's about stupid to claim 'machine parts' anymore. Can't you all think up something better than that?

Tell 'em it's a starter solenoid. Or tell 'em it's a machine gun and say "So *** do you think about that, MF?" :)
 
+1 about the name of the place on your package.

I've sent and had many packages sent under the name "Dixie Wrecked" or "Dixie Normous". It hasn't caused a problem yet
 
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