UPS Hub in Illinois refuses to ship ammo!

[thegoodfight]

This isn't a UPS drop off store, this is an actual UPS hub! I've shipped firearms through them(after explaining that it's perfectly fine to do so). It even says it's ok to ship ammo on their website! A forum member bought a shotgun from me w/ammo. The shotgun got out to him but I'm unable to get the ammo to him. This is ridiculous. I really could use some advice on this one. The UPS hub also took down there phone number cause I guess the UPS drop off store kept giving it to customers and this bugged them. I'm really at a loss here. They will not reason with me. They are extremely anti gun at this hub and barely allowed me to ship a shotgun to a valid FFL. ugh!

 

[rantingredneck]

Call the 1-800 number for the corporate office while you are standing at the counter. Put your cell phone on speaker mode if possible.

I had to do this once. They kept telling me they couldn't take my ammo without a "special permit". I kept telling them the ORM-D sticker on the side was all that was needed. They didn't believe me until they heard it from their horse's mouth.

 

[Toad_Whisperer]

This isn't the first UPS hub to pull this kind of thing, even some drivers have taken it upon themselves to refuse to pick or deliver legally transfered rifles going to and from the manufacturers for repair. I doubt UPS allows there drivers and hubs to supersede corporate policies. And, if they do allow this sort of thing , it wouldn't take long for them to change there tune if those of us that use them on a regular basis informed them we'll be using FedEx until something was done. Money talks and they want ours.

 

[ilbob]

A lot of people think ammo is a hazardous material. Its not (at least for ground shipping purposes). The ORM-D label on the box is all that is required.

 

[thegoodfight]

Call the 1-800 number for the corporate office while you are standing at the counter. Put your cell phone on speaker mode if possible.

I had to do this once. They kept telling me they couldn't take my ammo without a "special permit". I kept telling them the ORM-D sticker on the side was all that was needed. They didn't believe me until they heard it from their horse's mouth.

thanks! I will do this. I printed out some legit ORM-D stickers online and applied them to the box. I think the lady working the counter rides the short bus.

If they refuse after these actions are taken. Perhaps it's time to take things a step further here in Illinois.

 

[bigjohnson]

I just shipped 650 rounds of 44-40 ammo last week to a guy in Colorado (I'm in VA). I called the Hazardous Materials desk at UPS and talked to a very nice lady there. She told me that the only thing required was the ORM-D sticker, and then transferred me to the desk that handles at-home pickups. The UPS driver showed up the next day and took the ammo with no problem at all. It did cost me $5 more to do it this way, but it would cost more than $5 to drive all the way to the UPS hub and back.

One thing interesting..... the UPS lady at the Hazardous Materials desk asked me if the ammo was over 50 caliber. I didn't know it made a difference.

 

[thegoodfight]

One thing interesting..... the UPS lady at the Hazardous Materials desk asked me if the ammo was over 50 caliber. I didn't know it made a difference.

In case haji wants to ship out some mortar rounds to his friend in Iraq.

 

[ants]

Before we get too angry at the counter people and accuse them of stupidity, remember that they are representing the rules as their supervisor dictated. Whichever carrier you choose, go to their website and print their corporate policies before you go to the shipping center, and take the 800 customer service number with you as rantingredneck advises.


...and ALWAYS politely ask for the supervisor before you pull out the corporate policies in writing and flip open your phone. After all, it's the supervisor's butt you need to educate, not the overworked clerk at the counter.

 

[FCFC]

They are extremely anti gun at this hub and barely allowed me to ship a shotgun to a valid FFL. ugh!

They let you ship a gun but declined to ship the ammo.

They're not anti-gun. They're confused.

Your job, unfairly assigned, is to get them straightened out. Work it out with a supervisor or manager. And try not to get all 2A-ey about it. Don't mention the "short bus" either.

 

[45crittergitter]

redneck, paste the exact 800 number you called on here....

 

[mata777]

Some idiot at the 1800# told me that long guns had to go next day air .
I told him it was not true and he told me he was getting his info from his "magic" computer in front of him.

 

[Soybomb]

They are extremely anti gun at this hub and barely allowed me to ship a shotgun to a valid FFL. ugh!

How do they even know? I've shipped several long guns through UPS from a customer counter in IL without problem. I don't see how they'd have any idea whats in the box, it could be a gun, golf clubs, etc. The woman at the counter is rude, but she's rude no matter what

 

[dhoomonyou]

Chairman and CEO D. Scott Davis
SVP and COO; President, UPS Airlines David P. Abney
Phone: 404-828-6000

ask them if this is how they treat shareholders.

 

[rantingredneck]

1-800-pick-ups

 

[mp510]

I just shipped 650 rounds of 44-40 ammo last week to a guy in Colorado (I'm in VA). I called the Hazardous Materials desk at UPS and talked to a very nice lady there. She told me that the only thing required was the ORM-D sticker, and then transferred me to the desk that handles at-home pickups. The UPS driver showed up the next day and took the ammo with no problem at all. It did cost me $5 more to do it this way, but it would cost more than $5 to drive all the way to the UPS hub and back.

I've always had good luck with at home pick-up too.

 

[Neo-Luddite]

+ on home pick-up if you can. A little extra work for you getting the box ready and labeled and such using their website---but if you do your part drivers tend to have more experience than people on the counter (NOT always true of course).

 

[Gordon Fink]

I was at the local UPS hub a couple months ago. I watched an older woman struggling to ship some ammunition to northern California. I think the manager helped her out, but they were still working on it when I signed for my firearm and left.

~G. Fink

 

[EOD Guy]

A lot of people think ammo is a hazardous material. Its not (at least for ground shipping purposes). The ORM-D label on the box is all that is required.

Well, those people are correct. The Department of Transportatrion also says it is a hazardous material. Small arms ammunition is classed by DOT as a Division 1.4S explosive material. There is a packaging exception that allows small amounts (less than 66 pounds) to be reclassed as ORM-D (Other Regulated Material-D) which exempts the material from some marking, labeling, and shipping paper requirements. ORM-D is still a DOT hazard class and the hazardous materials shipping regulations in 49CFR still apply.

One thing interesting..... the UPS lady at the Hazardous Materials desk asked me if the ammo was over 50 caliber. I didn't know it made a difference.

The reason she asked was that ammunition over .50 caliber cannot be reclassed as ORM-D and must ship as a Division 1.4S explosive.

 

[shooting4life]

[BAfter all, it's the supervisor's butt you need to educate, not the overworked clerk at the counter.[/B]

Very true

 

[TallPine]

The reason she asked was that ammunition over .50 caliber cannot be reclassed as ORM-D and must ship as a Division 1.4S explosive.

Ummm .... shotgun ammo except .410 would be over .50 caliber

 

[Mrs. Armoredman]

Thats strange. My DH has shipped firearms with a FFL from the gun shop he is shipping to and they don't have a problem with it. I am sorry to hear your having problems with them. When I make an order and it's out to be del. it takes them till 8pm to get it to my door. Does anyone else have that same problem when it's not the holidays?

 

[EOD Guy]

Ummm .... shotgun ammo except .410 would be over .50 caliber

Shotshells up to 8 gauge can also be reclassed to ORM-D.

 

[Dr. Tad Hussein Winslow]

Two Words:

Fed - Ex

Competition / free market is a good thing. Let's put it to good use, shall we? But in the short term, yeah, call the corporate office and pull rank on the drones at the anti gun hub.

P.S. DHL is even worse than UPS. Use Fedex

 

[Zundfolge]

Some idiot at the 1800# told me that long guns had to go next day air .

Long Guns can go USPS for a LOT less money than UPS.

Not sure about the ammo and USPS (never shipped ammo), but the only time I ship firearms with UPS or FedEx is if they're handguns.