Russ.
I'm sorry to confuse you. I can see where the misunderstanding is. For simplicity I said I sold the gun. It was the same gun that I actually traded to the dealer who had more patience than I.
In the future I will try and spell everything out simply so as to avoid confusion. Even with my poor experience with Taurus I would have still been willing to risk it and try one more. Even though I lost about $200 on the deal where I had to end up trading it in. But now I don't think so. A blind following in more of a deterrent than bad experience.
Russ, I thank you for helping me come to my senses and forever avoid Taurus guns.
I wasn't confused by the two different stories. Now you lost 200 in the trade. Several things are missing from the stories that would make it more believable to me. Or to anyone that is throwing accusations against a company.
What kind of ammo? Were others tried? Were they jacketed? etc...
Documentation of the scenario. Names,dates,time frame etc... If I have to send the same gun back three times you can rest assured it will go to a specific person with a confirmation call when he got it the second time. The third time would be a whole different level at the plant. I am in the service industry and no customer would ever let me get away with that. And if by chance it was sent the third time it would be through the dealer I got it from because he would be involved. So would the Taurus rep.
Did you buy the gun new from a dealer? If so you have neglected to involve him in the three returns to the factory.
If it was used how do we know what the previous owners did to it. Load types, amount of rounds, proper storage etc...
The gun was sent back three times and it appears that they never asked you any qualifying questions about your use or ammo used.
If they said it was fixed and returned it. What did they do to get good results?
After the first time why didn't you take it to a local smith and have him look at it? And give you some advice.
It is difficult for me to fathom the way people claim they handle issues.
Not once in any of these comments from all the upset users did one person get a third party to look at the problem.
Not once did someone go up the feeding chain at the company.
I would have names, pictures, corresponding documentation, and a gunsmiths opinion on the issue...Russ