Agreed. I bought my Browning Pro-steel at Academy (pretty much the only operation in town...stupid small town). Their pamphlet offers delivery and bolt-down, but the employees don't seem to know much about it. I told the manager "I want this one." He said, "ok, take this to the register and I'll have a few guys bring it out. Do you have a truck?" I do have a truck but I told him I wanted it delivered and HE had to go grab the delivery brochure to ring it up. Luckily, the folks that deliver it are pro's who are just contracted out by Academy.