Ruger CS is great because they get more practice than anyone else. They still make some great guns, but I've had to deal with too many issues. Over the years my brother and I combined have had to send 5 guns back to them, and had to send defective parts back to them more times than I can remember to get them replaced. There were several others that just wouldn't shoot straight and I sent them down the road for something else rather than send it back
I still own several of their guns and many are a good value for the dollar. I think the 10-22 is the best in its class but just about everything else they make comes in 2nd place to similar guns made by other manufacturers.
To their credit they've always made it right, and in a timely manner. But over the same 40 year span I've only had one other gun that had issues from all manufacturers combined. And that was a 1st generation Smith Sigma. That was Smith's 1st try at a "Glock" style pistol and they had some growing pains. This was just about the time the 2nd gen Sigma's were being introduced and Smith replaced my pistol with a new 2nd gen pistol.
My experience is just the opposite. I have never had a Ruger that needed to go back. The only one that has had any work done to it at all was a 45c. Throats got reamed on it. Now other manufacturers, One Springfield, one Henry (twice) one Colt, two Kimbers, and a Sig.
I have autos, single and double action revolvers, and long guns by Ruger. The throat reaming was it. The Springfield, Colt and Kimbers were 1911s. None worked properly, jam-o-matics, Sig, a P365 shoots, 11” low at 15 yards. Springfield CS told me to polish the ramp, shoot ball ammo only or send it in at my cost. I sold it instead, scratch Springfield, their C/S should have practiced some on me.
The Henry is a 327 Big Boy. When it came here you couldn't drift the sights enough to get it on paper at 25 yards, it fell out of the dove tail first. Henry gave me a new one at no cost. They paid shipping boys ways and had the new one in my hands in 8 days, but it locked up on the 17th round. Went back to Henry came back repaired in 9 days no cost. Henry must practice their C/S a lot too.
The first Kimber’s problems involved racking the first round in the chamber. You had to hit the rear of the slide every time. After that it operated fine until you reloaded. Then whack the rear of the slide. Kimbers said keep whacking it or send it in at my cost. Sold it too. Kimbers C/S had a perfect opportunity to practice with me but failed to seize the moment. The other Kimber is a Micro 9, it will not digest anything but ball or Winchester HP’s (they are ball shaped).When I called Kimber they didn’t have time to practice without me paying shipping as it was used, although not much. I know why I got a good deal on it. It’s my wife’s carry piece so we feed it Winchester stuff. Has run 100% with it.
The Colt went back me paying shipping one way. It came back repaired 13 weeks later. They practice some but not enough.
Sig said send in the 365 they would look at it, I pay shipping. They like to be paid to practice it seems.I haven’t made up my mind what to do about it yet. All but the micro Sig were brand new, seems like they ought to fix a new at no cost.
I own 53 Rugers and none have given any problems. The fit and finish on some wasn’t all that good but mine are tools I use them. If I need to look at something pretty I look at my wife of 30 years. Ruger is the best deal out there for ME. I know you can get good ones and bad ones in all of them I have never had problems with Browning Ithaca Remmington or Marlin. Ruger either.