Worst Brass I've Seen

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tomh2004

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Bought some Hornady 17 hornet brass from cabelas. The burrs inside the flash holes just about plugged up the hole. Primer pockets were not deep enough. I've never seen brass so bad.
 
Im sure they are still trying to pump it out as fast as they can. I haven't bough new brass in years, come to think of it, i haven't bought a Brand New In the Box gun, in over 8 years. Enough of that. Im just thinking they are moving as fast as they can and the quality control is just letting stuff skim by.
 
I'm in the "Give them a call" group if you want something done and a definitive answer. While we may be a big shoulder to cry on, there ain't a 'ell of lot we can do.
 
Its happening to all manufacturers.
I just finished prepping 200- 280rem nickle brass a few months ago.

Did all my weight segregating, primer pocket uniforming, trimming,etc.

When I started fire forming I got severe incipient case head separation rings on 3 different cases. Upon further measurements, I tracked the problem to the brass.

The rifles headspace is perfect, and on the tight side.

The case guage indicated .046" excessive clearance! Wow!
This was for a total of 15 cases of the lot of 200 cases!

All the cases are head stamped 280 Rem.

Its no coincidence that the shoulder position of a 270 winchester case is .050" shorter than a 280rem.

So I have a sample of 15- 270 win cases mixed with 280 remington cases. All cases stamped 280rem.
This brass came straight from a few bulk brass bags from Winchester.

Because I mixed the brass for case segregation, I dont know which brass belongs to which lot. Too late to let winchester know now!

So I necked those cases up to .308 cal and partially neck sized the cases to creat a case with a false shoulder on the neck of the case. I just made sure there was a firm crush fit when I closed the bolt and fire formed them back into 280 rem cases.

A pain in the arse!
 
So I necked those cases up to .308 cal and partially neck sized the cases to creat a case with a false shoulder on the neck of the case. I just made sure there was a firm crush fit when I closed the bolt and fire formed them back into 280 rem cases.
Thank you for your excellent "fix" Dthunter! A pain in the fanny, to be sure.
I'll remember your fix for future reference just because I prefer to use once fired cases for load development.
 
I just fixed them.
Good for you. I still would have called/e-mailed Hornady. Most reputable manufacturers stand behind their products. IMHO, if a product is that bad one feels the need to go to an online public forum and complain, than the manufacturer should have a chance to redeem themselves before they are chastised in public. Few months back I opened a new box of .44 cal 240gr Nosler JSPs. About halfway thru the box I noticed one that had no cannelure. After a few more, I found one with the cannelure in the wrong spot. All in all, by the time I got to the bottom of the 250 count box, I had 5 or 6 bullets that were unusable. I contacted Nosler thru e-mail and sent a picture. They requested I send them a coupla of the defective bullets with the lot number. Cost me like a buck to mail the bullets. Week or so later UPS showed up with a box of 250 and a thank you for your support and patronage letter. I waited for their response before I said anything on the online forums I participate on. When I did post something, it was positive because of the overall experience. IMHO......The least you could've done is given Hornady the same chance.
 
I have to agree with Buck and most of the others. We don't like to buy defective products but most of the companies we deal with are very good in the customer service area.

And yes, all the companies we deal with are having the same problem. I used to get mad really fast but I have learned that calling them and being civil about it, gets twice the results than getting mad. I've learned to trust the companies I deal with as they are doing their level best to try to keep us in supplies, keep some form of quality control, and doing very well in customer service in taking care of the mishaps that happen. If I can do it so can everyone else.
 
Good for you. I still would have called/e-mailed Hornady. Most reputable manufacturers stand behind their products. IMHO, if a product is that bad one feels the need to go to an online public forum and complain, than the manufacturer should have a chance to redeem themselves before they are chastised in public. Few months back I opened a new box of .44 cal 240gr Nosler JSPs. About halfway thru the box I noticed one that had no cannelure. After a few more, I found one with the cannelure in the wrong spot. All in all, by the time I got to the bottom of the 250 count box, I had 5 or 6 bullets that were unusable. I contacted Nosler thru e-mail and sent a picture. They requested I send them a coupla of the defective bullets with the lot number. Cost me like a buck to mail the bullets. Week or so later UPS showed up with a box of 250 and a thank you for your support and patronage letter. I waited for their response before I said anything on the online forums I participate on. When I did post something, it was positive because of the overall experience. IMHO......The least you could've done is given Hornady the same chance.
That is exactly why I posted what I did in Post #5.
 
I used to work in Quality Management. When a reputable company is notified of a defect they will generally ask for a sample to be returned to them. I believe it is ISO standards that require this so an investigation can be performed into the root cause of the defect. The defect will be recorded and the company will watch for similar defects. Should the event be widespread the company will take preventative and corrective action.

I know for a fact Hornady does something along these lines because they called me to explain their findings and sent a note back saying the results as well (along with a replacement).

Even though in your case you made the cases serviceable, you should still notify Hornady of the defect so they can look in to it.
 
Some years ago I bought Winchester brass that had some defects. I sent the questionable samples to Winchester (I think there were about 6 of them) out of the 200 I purchased. Company sent me 100 replacement cases. If you inform a company in a businesslike manor they usually act in a positive way and make good on their product.
 
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