ExtremeSquared
Member
- Joined
- Jul 13, 2008
- Messages
- 259
Ordered a case of 1000 9mm a month or so back, shipped Fedex. Tracking showed date and time of expected delivery, so I opened the front door and watched for it, with the tracking page pulled up. No fedex truck passed down my residential street, and the status changed to "delivered at front door".
Being certain it never came down my street, I figured it went to a similar address on the wrong street, so I notified Fedex and the ammo retailer. The trucks have cameras and gps, and the internal investigation should expose the issue, I thought.
A few days later, the fedex investigation concluded that it was delivered as noted. Thankfully, the ammo retailer refunded the order anyway.
First off, that idiom about ineptitude vs malice applies here. I think most people that have worked for a large company would suspect that someone in the loss investigation dept just didn't feel like working that day, pulling up all the necessary gps and camera data, and it still seems like the most likely outcome was delivery to wrong address followed by a botched investigation.
The other option that seems plausible is that the driver came close enough to my house to fool the gps by design, and now has a free case of ammo. I would not have noticed a truck in the street behind my house. There was a recent article about a surprising % of ammo orders getting lost with UPS. Maybe Fedex is dealing with the same situation.
Anyone else have this problem recently?
Being certain it never came down my street, I figured it went to a similar address on the wrong street, so I notified Fedex and the ammo retailer. The trucks have cameras and gps, and the internal investigation should expose the issue, I thought.
A few days later, the fedex investigation concluded that it was delivered as noted. Thankfully, the ammo retailer refunded the order anyway.
First off, that idiom about ineptitude vs malice applies here. I think most people that have worked for a large company would suspect that someone in the loss investigation dept just didn't feel like working that day, pulling up all the necessary gps and camera data, and it still seems like the most likely outcome was delivery to wrong address followed by a botched investigation.
The other option that seems plausible is that the driver came close enough to my house to fool the gps by design, and now has a free case of ammo. I would not have noticed a truck in the street behind my house. There was a recent article about a surprising % of ammo orders getting lost with UPS. Maybe Fedex is dealing with the same situation.
Anyone else have this problem recently?