On May 30, 2019 I submitted paperwork (clearly organized by serial number and held together with two separate paperclips, checks on top) for (2) silencers manufactured by our very own @MachIVshooter. Having already bought another can, I was aware of the long wait. On July 2 I received notification from my bank that a check had been cashed, but when I went to my account there was only one withdrawal. I figured I'd give it a week or so to make sure the other paperwork didn't get stuck in the system.
I just got off the phone after a very frustrating conversation with the apparently incompetent NFA branch a little while ago. The guy was polite but unhelpful. The second set of paperwork was submitted and he had it on file but he said the check never was entered. The reason being that the money processing side "often assumes there is only one application" in each envelope or package that comes across their desk. Except the paperwork for the second can did indeed get put into the system!
I asked if there was a way to simply send a new check with a note to attach it to the paperwork already in the system. This apparently is not possible. Nor will they send the paperwork back to me. He said once thw paperwork is there they can't (or won't - on this I'm not sure) send it back for any reason before the process is complete.
He could give me no further resolution to the problem beyond resubmitting all my paperwork again for the second can, to include a new check. He assured me that if they did end up cashing both checks I would get a refund. (Your check is in the mail in other words!)
Furious doesn't begin to describe my mood at the moment. If anyone has any insight on how to fix this particular glitch I'm all ears. I'm not holding my breath though.
I just got off the phone after a very frustrating conversation with the apparently incompetent NFA branch a little while ago. The guy was polite but unhelpful. The second set of paperwork was submitted and he had it on file but he said the check never was entered. The reason being that the money processing side "often assumes there is only one application" in each envelope or package that comes across their desk. Except the paperwork for the second can did indeed get put into the system!
I asked if there was a way to simply send a new check with a note to attach it to the paperwork already in the system. This apparently is not possible. Nor will they send the paperwork back to me. He said once thw paperwork is there they can't (or won't - on this I'm not sure) send it back for any reason before the process is complete.
He could give me no further resolution to the problem beyond resubmitting all my paperwork again for the second can, to include a new check. He assured me that if they did end up cashing both checks I would get a refund. (Your check is in the mail in other words!)
Furious doesn't begin to describe my mood at the moment. If anyone has any insight on how to fix this particular glitch I'm all ears. I'm not holding my breath though.