Second the 'get a job somewhere else first' - you have to know your market and be able to grow it.
Then learn the product that the market wants and find people who genuinely like it to work for you.
Find clerks that don't know everything.
Find clerks that can treat women as customers, not as fools, hangers-on, or little old ladies who only want revolvers.
Find staff that likes to shoot, not just buy new guns and stick them in the safe - their range time will sell things as well as their shop time.
Have good coffee. Regulars and staff will thank you for it. Put in a couple chairs or table if there's room, good customers don't get any younger and disability happens.
Keep non-retarded hours - this isn't 1904, don't close at 4 pm when half your customers with cash want to go shopping after work.
Know your margins, be willing to deal if you handle used things (and make sure your staff is bright enough and trusted enough to do the same - that estate sale or 'pissed off I'm getting divorced' collector purging their collection at twenty-five cents on the dollar happens, not every day - but is enough of a bonus every so often you have to be ready to jump on it).
Don't stock junk. If you're going to carry AR parts and accesories, that doesn't mean nothing but Tapco.
Tell everyone you gleefully handle internet transactions as the receiving/sending FFL - it's more profit in most cases per minute than anything else you can do and fills downtime nicely.
Give potential customers the benefit of the doubt. Three of the most serious, big $$$ collectors in our area look like they're poor as dirt or yokels. Make something up that you don't know once, lose them forever - but if they like you, you're looking at several thousand a month minimum in disposable income per person.
Maybe I did learn something as counter help and management in this industry when I was less of a cripple. Damn. I need a drink.
Then learn the product that the market wants and find people who genuinely like it to work for you.
Find clerks that don't know everything.
Find clerks that can treat women as customers, not as fools, hangers-on, or little old ladies who only want revolvers.
Find staff that likes to shoot, not just buy new guns and stick them in the safe - their range time will sell things as well as their shop time.
Have good coffee. Regulars and staff will thank you for it. Put in a couple chairs or table if there's room, good customers don't get any younger and disability happens.
Keep non-retarded hours - this isn't 1904, don't close at 4 pm when half your customers with cash want to go shopping after work.
Know your margins, be willing to deal if you handle used things (and make sure your staff is bright enough and trusted enough to do the same - that estate sale or 'pissed off I'm getting divorced' collector purging their collection at twenty-five cents on the dollar happens, not every day - but is enough of a bonus every so often you have to be ready to jump on it).
Don't stock junk. If you're going to carry AR parts and accesories, that doesn't mean nothing but Tapco.
Tell everyone you gleefully handle internet transactions as the receiving/sending FFL - it's more profit in most cases per minute than anything else you can do and fills downtime nicely.
Give potential customers the benefit of the doubt. Three of the most serious, big $$$ collectors in our area look like they're poor as dirt or yokels. Make something up that you don't know once, lose them forever - but if they like you, you're looking at several thousand a month minimum in disposable income per person.
Maybe I did learn something as counter help and management in this industry when I was less of a cripple. Damn. I need a drink.