I've had both good and bad lgs experiences, the good was I didn't know the difference between a sbr and an ar pistol. The guy behind the counter took the time to explain and show me the difference. He then asked what I wanted it for ( range toy/HD) he then explained how each would fit my needs. At the time I knew nothing about the ar, he spoke to me in a tone and terms that were easy to understand. The worst I walked into the store and the manager said if you don't have money to spend right now just leave, I did.