dom1104, to answer your globally inaccurate statement, "no, they aren't".
I have had many CZ mad and CZ branded items come through this home and have had very little to complain about, and much to praise.
As for jmr40, he had a bad experience and just automatically dislikes the brand and anyone who supports it, so I pay him no mind.
Yes, CZ-UB doesn't sign big re-armament contracts ala Beretta, but Beretta has been around as a state sponsored arms maker for roughly 500 years, and CZ-UB in the Czech Republic came into effective being in 1992.
They did sign a contract in 2010 to rearm the Czech military with 6,687 BREN 805 A1 rifles, and 1,250 BREN A2s, as well as 5,570 SP-01 Phantoms and 572 EVO Skorpion 9mm subguns, over a 3 year period. Not bad for a, relatively speaking, new company, one that previously sold CZ 75 PCR and P-01 pistols to some European PDs, to include their own. I was given to believe one Texas PD adopted the P-01, but I cannot find the link.
CZ-USA is more set up for the civilian shooters and hunters, and Alice, the CEO, is a BIG hunter world wide. Look at the catalog and you can see the emphasis is on defensive or competition pistols and hunting rifles and shotguns. CZ-USA doesn't list a single center fire semi-auto rifle in it's line-up. If the political climate changes to allow more US manufacturing other than Dan Wesson, maybe CZ-UB will ship some machinery over here to begin making US versions of their famous pistols. We'll see. I would LOVE it if they would, so we could get some others, like the CZ-97, perhaps redesigned into a .32 or .380, and maybe the CZ -122 22lr handgun. Of course I want to see a US made BREN 805 version, 922 compliant...but I'm not holding my breath in today's political world.
In the meantime, let me jump down off my ammo box and re state to the OP, I am sorry you are having problems with your P-07 Duty, and I would say again, call 1-800-955-4486 tomorrow morning, and ask the irrepressible Cindy to connect you to the person who can help you most. Then please let us know what happened, if you would.