Firearms company that "does it right"- who's yours?

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torpid

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This thread is simply to credit decent upstanding folks who make guns & accessories, and do it well. Companies or individuals who are proud of their work and truly care that the customer is happy with what they purchase.

Who in your opinion is doing things the right way in both product quality and customer service, and deserves some recognition of that fact?

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Walther

I know that some people have had trouble with P22s, but Monday I lost the front sight off mine while plinking out back. One call to Walther USA and a new one is in the mail , for free.
 
In 30 years I've bought a firearm or two from many different manufacturers except the guys that make the really cheap stuff.

In all that time I've only gotten 3 that I'd consider junk.

So to all those except the suppliers of the three - KUDOS!!! Especially to S&W, Marlin and CZ... :D

To Ruger (2) and Taurus (1) Boooooooooooo! :cuss:
 
Smith and Wesson.

They have taken very, very good care of me in the past, even when the problem with the gun was my fault.
Steve
 
Glock, because they make a simple, reliable, effective pistol with widespread market acceptance. It's a quality gun at an affordable price. Spare parts are commonly available and cheap, and one can do their own parts replacements with a basic understanding of the pistol. I had one part break on my Glock (the takedown lever fell out, causing the takedown spring to fall out too -- didn't impair functioning, and cost $5 for parts and shipping from Lone Wolf).

Springfield, for similar reasons to Glock (I own an XD-45). However, spare parts are not available for many parts, which is a bit annoying. Still, their excellent warranty and fine pistols (even if they do just import a few, rather than design them themselves) and rifles are quite good.

Ruger, for making affordable .22LR rifles (such as the 10/22), as well as excellent revolvers, rifles, and autoloaders. Spare parts for certain guns, like the Mini-14 aren't available, but 10/22 parts are everywhere.

Kel-Tec tries their best to make new and innovative products, and they usually do a good job. When they don't, they make it right. I had a firing pin break in a SU-16B, and they mailed me one the next day and it arrived a week later (FL-->CA). No cost to fix.

Remington has made excellent and consistent brass for all my reloading needs. Their rimfire stuff works very well in my 10/22, and I've written to them to thank them for their excellent products, and they took the time to write back and say "you're welcome".

CCI makes great primers and ammo, and I've never had any issues with their primers at all. Zero failures to fire, which is nice.

Federal makes "American Eagle" ammunition which I consider to be the "gold standard of FMJ ammo", and all my comparisons of ammo are made in relative to AE. I have never had a problem shooting American Eagle in centerfire pistol or rifle cartridges, and only a few failures in rimfire (but none recently out of about 2,000 rounds...impressive).

Bushmaster makes excellent ARs, has excellent customer service (I had a slightly canted sight, and they paid to have the rifle UPS'ed back to them, fixed it, and UPS'ed it back to me for free within two weeks). Their ARs use standard parts and components, and can be readily replaced, repaired, or tweaked by anyone.

Lee, for making affordable, effective, and overally quite good reloading equipment. I've saved untold amounts of money using Lee dies, presses, and equipment...and I see no real difference in accuracy or performance compared to similar rounds made on different brand presses.

Powder companies. It's gotta be tough making smokeless powder, particularly when a spark or flame could be devasatating. That, and working in today's political climate makes being in the powder making business somewhat of a challenge, espescially when one targets the relatively small number of reloaders. I applaud IMR's manufacture of consistent, reliable, and clean-burnign powders, and hope all the major powder companies stay in business. Without them, shooting sports would rapidly grind to a halt, even for folks who didn't reload.

Those are the only gun companies I can really comment on...most of the gun companies I rarely have dealings with due to the reliability of their products. I think more and more companies are increasing the quality of their products and reliabilty is getting better.
 
I have had very good luck with the firearms I have purchased. Only three have needed repairs over the years.

One was a Dan Wesson. I ended up selling it, because it had become a safe queen. Now I wish I had kept it. I forget what part broke, but it was a part that cost less then $2. They said it was out of warranty. The guy I sold it to, got the part from them and installed it. The shipping and handling fee was more than the part.

Another was a Ruger Mini14. The first time I went to shoot it, the rear site went across the room. Went back to factory. All units made in that batch had to be recalled to replace the ball detent. Only took a couple weeks, remarkable since thousands of them were sent back for repair.

Charter Arms 44 special Bulldog. Some part broke on it causing it to not always rotate the cylinder when the trigger was pulled. Twenty years out of warranty, so I was not offended when I had to pay for the part. I was moderately annoyed they would not sell me the part directly.

Right now I have a Ruger MKII with an issue. Turns out if you use the rubber grips instead of the factory wood grips, there is a pin that loosens that is very difficult to get back in place. I may end up having to take to gun smith if I can't get it back in myself. Anyone want a pair of rubber grips for a MKII?
 
Beretta, Remington, Marlin and Wolf Ammo.

Of course I have to hand it to whoever it is that imports surplus rifles too.

All the best,
GB
 
Springfield Armory gets my vote. Only mark against them is already posted, no spare parts.
 
I have owned rifles, handguns, shotguns, and black powder arms, manufactured in the USA, Europe, and South America. All except 1 have been excellent. I had an early Smith 59 that was an absolute POS, and have never owned another S&W.
 
Ok, lots of praise for the major players!
Any smaller companies or folks that deserve recognition?

Anybody that consistently does great work with a square deal and will go the extra mile to make sure that you're taken care of when it comes to their services.

Leatherworkers, ammo makers, engravers, custom firearm work, etc.- you name 'em!
 
Barrett - everything they make is made in the USA and 100% quality. Ronnie Barrett is also an unflinching and outspoken supporter of the Second Amendment.
 
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