Firearms company that "does it right"- who's yours?

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Kimber-for style
Barrett-for innovation and legal standpoint
H&K-also for style and reliability

admittedly I don't own any of the three so I can't tell you anything about there customer service but I've never heard any horror stories about any of the three.
 
I thought H&K's motto was:

"H&K Customer Service. Because you suck and we hate you." :neener:
 
Mossberg does really good work, beating out Remington by a wide margin. Customizing is more difficult but affordability and a ten year warranty make up for that.

Ruger does excellent work on their firearms, and from what I've heard they respond immediately when a problem arises. Then again problems don't happen often from what I've heard, what with their guns being built to take torture that would wreck others.
 
Hmm. To me, "does it right" implies a top-quality product with excellent service and customer support, plus some element of "going the extra mile" for the shooting community.

Brownells
JP Enterprises
CMMG
Dillon, of course...
Lapua
Powder Valley (my favorite place to order bulk reloading supplies.)

Probably more, but that's off the top of my head.

- Chris
 
+1 on KEL TEC best customer service. Id like to say Taurus but they seem to be taking to long recently on replacing or repairing defective guns.
so KELTEC A+ Taurus C-
 
+1 for RCBS i agree with that one. my 30 year old single stage press that was given to me by my dad is still going strong and if there is an issue with anything they fix it quick.

as far as personal experience with ruger and sa we will see in the near future.
when my 2 mags come from ruger and my xd comes back. from everything have read about sa cs has been good though.
 
I have only had to call a few companies & deal w/ their customer service. In those experiences, I felt I was treated properly by HK (surprise to some of you!), Bushmaster & Rock River Arms. As companies I like too, Midway USA & Brownells have been good too!
 
SIGARMS — innovation and a high quality product...the gun I carry every day is a Sig Sauer.

S&W — for getting the 1911 right and in the face of totally adverse market info continuing to make great .44 Special revolvers

TACTICAL SOLUTIONS — for proving world-class quality, gilt-edge accuracy and flawless customewr service can come with a sense of humor and style.

CRIMSON TRACE — they listen!

WILDERNESS TACTICAL — the best belt, the best off-body carry, the best belt slide, etc.

Michael B
 
I'm a Marlin man through and through. Quality products a working guy can actually afford that perform with the best of them that just get better with age.
 
S&W gets my vote

Wasn't it Smith & Wesson that buckled under the recent lawsuits (meaning within the last decade)?

They are under new ownership. Saf-T-Hammer, a USA company, bought them from Tompkins, a British company, need I say more?
 
I would definately say RCBS and Dillon. Also, unlike a few people I had a USP sent back to HK about 11 years ago + or - an did not have any problems, they did right by me. I am fortunate enough to have had almost no problems with the guns I have bought. Even the ones I beat the hell out of.
 
XS Sights: Bought a set of their peep sights for my Marlin lever gun. The front sight was too short, so they've been sending new test parts on their dime for testing, they even included a SASE to return what I don't need. Got to talk with their gunsmith (he called me back after leaving a message) while at the range. Their customer support has been great!

S&W: They're on my list of OK - but.... Bought a new 642, took it to a local gunsmith for a trigger job, he looked it over & said to send it back to S&W to have them repair a few things prior to him working on it. They did have it back to me in ~ 2 weeks.

Taurus: I had bought a model 66 in the late '80's, had to sell it. Bought another one ~ 4 years ago, just because I liked the first one so much. No problems with either one, so I can't speak to their customer service.

Brownells: Had to call them about a set of screwdrivers - bought 10 & only 1 fit any of the screws on my Marlin. Got some very good assistance from them.
 
Put another mark down for Springfield Armory. Excellent customer service in my experience, and faster turnaround on repair than I would have thought. Whether that gets repeated I hope I do not have to find out, though. :D
 
+1 for RCBS

Not really gun companies, but I've had great service from both Leupold and Burris. Exceptional, actually.

I see there are some Marlin fans here. I love my old 1894, but recently contacted Marlin customer service and was treated poorly. Perhaps I will try again and see if I get different results.
 
Small companys, eh? Ok;

Seecamp, for making a jewel of a pocket gun. If you haven't handled one, you don't know what you're missing! The little thing just screams quality when you pick it up. Customer service?; I goofed up a magazine follower, totally my fault, a few days after I contacted them to order a new one, I got a free one in the mail!

The Otis gun cleaning system is first rate, and you can carry the whole thing in a pocket.

Ditto for the BoreSnake. I've got one for each caliber I shoot. Makes life easier to drag it through the bore a coupla times before you leave the range.

Lee reloading; I've been loading with Lee stuff since 1972. I've loaded 308 ammo with their collet dies and dippers that shot 1/4" groups at 100 yards out of my...

Remington 700VS, the most accurate rifle I have ever seen! Thanks Remington!
 
Anyone who makes guns deserves a pat on the back ;)

With the possible exception of some of the lawsuit-dodging, name-swapping, cynical ones, I suppose, but it's hard to tell sometimes whether they suffer more from libel and slander or from chosen jerk-dom.

But most gun-makers, while I hope they want to make a profit badly enough to make good guns, must have some personal commitment to be involved in the industry in the first place. It's not one well and universally beloved, but rather a pursuit which often gets pegged as immoral, dangerous, reckless, heartless, and other words ending in "s."

That said, I would call out Kel-Tec for making innovative guns at very reasonable prices, and (as far as I know) not seeking to trade freedom for political favors. I hope that's a fair characterization.

I'd say by making nicely concealable, high-quality handguns, pistols in what are conventionally rifle calibers, folding rifles and pistol-cailber carbines, and the upcoming bullpup in .308, they're not exactly courting political approval. This is one reason I plan to make one of my next purchases one of their guns. The P11 seems like a great combination of size / power / reliability (I know the reputation is mixed rather than perfect, but it leans well on the positive side).

Not that it's the only company deserving such praise -- Serbu springs to mind -- but in breadth of offerings, and the number of people who have been able to arm for self-defense because their prices are reasonable, Kel-Tec seems to have a great size-to-impact ratio as a company.

Without doing a full-field survey, Serbu would probably be my runner-up: I'd like so many people to have reasonably-priced .50 cals that it'd be even more patently obviously ridiculous to further restrict them. Then, when *I* can afford one, that will still be a possibility ;)

timothy
 
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These are a few of my favorite things.....

Ace USA
Armory USA
Armalite
Blackjack
C-Products
CZ
DPMS
FBMG
Hornady
Hodgdon
Ko-Tonics
Lee Precision
Marlin
S&W
Savage
Stag (CMG)
Ultimak
YHM
 
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