Hornady customer service

[Crawfish1]

Just have to brag a little about Hornady's excellent customer service. I had a problem with my press and two days later there was a part in my mail box. I had a problem with a die and now they are sending out another free of charge. Excellent customer service! Can't go wrong with Hornady. Btw RCBS has awesome customer service as well. I love the reloading manufacturers for valuing their customer base.

 

[Parman]

I echo your comments.

I bent a spindle and de-capping pin on one of my dies and they sent me another one no questions asked. Their service is second to none in my opinion.

 

[Morrey]

Just have to brag a little about Hornady's excellent customer service. I had a problem with my press and two days later there was a part in my mail box. I had a problem with a die and now they are sending out another free of charge. Excellent customer service! Can't go wrong with Hornady. Btw RCBS has awesome customer service as well. I love the reloading manufacturers for valuing their customer base.

+1 for Hornady. I use Dillon, RCBS and Hornady for rifle/pistol and can honestly say all three have superlative customer service. Their components are generally high quality which makes it easy for them to stand behind a good machine and good parts.

I also use MEC for shot shells, but have less good things to say about MEC. If their stuff breaks, they have told me to order a new part. Last time I was on the phone with them, I mentioned to the CSR he should call Dillon and learn how to treat customers. Hornady is awesome....agreed!

 

[ADKWOODSMAN]

Anyone have RCBS customer service phone #?
If so please PM it to me.

Found it! sorry

 

[Jeffse]

Yes, Hornady, RCBS, Lyman, Redding, Forster, Dillon all have amazing customer service! They also offer life time guarantees. Lee of course offers a two year warranty.