Snakum
Member
After three weeks and still no box or tag for the 7600 with the canted rear sight I started calling corporate again and trying to reach anyone other than the last guy. When I finally got a person and explained about the two 870s and the 597 I had to fix last year and now the new rifle fouled up I got sent back to the same guy. I asked what happened to the box and return tag, and reminded him I'd left a message with the serial numbers and (worthless) customer service numbers for the other issues and then gave him the address to send the tag for the latest mess. His response?
"I was mainly interested in the serial numbers and there was a lot of other stuff on there and I didn't listen to it."
He said Remington doesn't "care what people say on the internet or in gun stores" about sliding quality. They can only get the guns back and fix them. He was very 'curt' and hurrying to get off. This is a manager at corporate, not a worker bee on the CS line.
They simply do not care. They will still sell 700s and 870s and they will still make huge money in the military sales group. They simply no longer care about the individual Remington guy who's been a loyal customer and who's seeing quality and service go to hellinahandbasket. They could care less.
I pulled one of my (2) plain old 700s out last week to sight it in and shoot it. It is a gorgeous-wooded, immaculately blued model from the late 70s when they still came with iron sights, in 30-06 and with a Leupold Rifleman 3-9x on it. It probably hasn't been cleaned or fired in over a year. I had a box of Win-X soft points, the cheap stuff, that gave up a clover leaf from a rest at 100 yards till the barrel heated up - albeit 5" left
I have been so angry at Remington I tend to forget the kind of quality that made them top dawg. I have a cellphone pic of the rifle I am trying to upload. It is simply gorgeous. Like an old Gibson guitar. And shoots lights out with almost anything you feed it.
It's sad to see what they've become because as near as I can tell you can't buy that kind of beauty and accuracy in one gun for less than $1200 today. And that was just a plain-jane 700.
"I was mainly interested in the serial numbers and there was a lot of other stuff on there and I didn't listen to it."
He said Remington doesn't "care what people say on the internet or in gun stores" about sliding quality. They can only get the guns back and fix them. He was very 'curt' and hurrying to get off. This is a manager at corporate, not a worker bee on the CS line.
They simply do not care. They will still sell 700s and 870s and they will still make huge money in the military sales group. They simply no longer care about the individual Remington guy who's been a loyal customer and who's seeing quality and service go to hellinahandbasket. They could care less.
I pulled one of my (2) plain old 700s out last week to sight it in and shoot it. It is a gorgeous-wooded, immaculately blued model from the late 70s when they still came with iron sights, in 30-06 and with a Leupold Rifleman 3-9x on it. It probably hasn't been cleaned or fired in over a year. I had a box of Win-X soft points, the cheap stuff, that gave up a clover leaf from a rest at 100 yards till the barrel heated up - albeit 5" left
I have been so angry at Remington I tend to forget the kind of quality that made them top dawg. I have a cellphone pic of the rifle I am trying to upload. It is simply gorgeous. Like an old Gibson guitar. And shoots lights out with almost anything you feed it. It's sad to see what they've become because as near as I can tell you can't buy that kind of beauty and accuracy in one gun for less than $1200 today. And that was just a plain-jane 700.
