The former day job had a plant about 750 miles from Intergalactic Headquarters here in town.
They popped a modem - about $800 in those days. More if you wanted a new one instead of a refurb.
The gal-in-charge-of-such-things forgot to ask for extra insurance, resulting in a recovery valuation of $100.
Naturally, UPS lost it....
The good news was that the manufacturer was willing to sell me another refurb for about $200 more than I'd have paid for the swap. Didn't have to beat on the gal too much.
OTOH, I once ordered a pair of these same modems from a supplier. I wanted one here, and one at the SC plant, and needed them there "yesterday". I paid $40 extra for UPS' super-quick instant delivery option. Let mine go "regular" 'cause I could wait. When I came in about 1000 the next morning, the SC folks were on the phone waiting for me to help them install theirs. I had to move mine off my chair to do it....
Not a scam - the "quick" shipment was essentially guaranteed. Mine was just luck....
OTOH, the kid took a framed picture (with glass!) to a UPS "Storefront" yesterday. About $60 to ship it to TX. Can't wait.... My sister wanted it (I have no idea why - it's pretty ugly) and didn't want to carry it on the plane Monday.... Can't post a picture here - even we have standards
.
Guess this is off topic, but I have the feeling that you can find good and bad stories about
anybody if you look. Given only two choices for shipping guns....
Regards,