Guy B.
Yup, there it is...sorry I missed it. All I can tell you is MY experience. Others swear by Ruger's service time. In my case, my 22/45 was sent in for slide/ejection repair. In short, the person I spoke to on the phone said the repairs were far behind due to Ruger's Mark III hitting the market. Apparently, Ruger has one person working in the repair shop. Anyway, it was fixed and I like the gun. That's my story. If you deal with them, hopefully you will have a quicker turn-around time. Good luck!