P320 Voluntary Recall, its been over two weeks ...

[wally]

Its been over two weeks since the SIG P320 voluntary recall website to register returns became active. Has anyone gotten a return shipping label yet?

I did receive an Email from them about the recall to the address I used for my warranty registration, informing me of the recall and saying I didn't need to do anything more if I'd already registered.

 

[BILLG]

Lol calm down they said 3-4 weeks before anything would happen.

 

[wally]

I guess I missed that part of the announcement. I was a bit concerned that they appeared to have failed to cross check people who've already registered for return with people who've registered for warranty upon purchase.

I expect the returns will be staged with the rate of them being sent out kept in line with the rate at which they can repair them, so nobody should be in a hurry, I just wanted to know if the process has actually started yet or not. I suspect LE guns will receive priority too.

 

[Fiv3r]

I figured that this was going to take long enough to justify purchasing a new carry piece while I wait.

I figure my SIG is plenty safe to carry...probably. however, tempting fate has never worked out for me in the past. An affordable RAP will pull full size duty until SIG "upgrades" my 320.

I figure that I probably won't see a shipping label for 8 or 9 weeks and my gun may be gone until the end of the year. There are a lot of guns that need fixing. I love the 320, though.

For now, I'll bump around with my chunky-butt Ruger and be patient. Maybe it'll take less time than I am thinking, that would be awesome. Maybe it'll end up a cluster and SIG will send me a free mag or grip frame as a bonus (a guy can dream). That'd be fine too.

 

[Joe A.]

If you registered for the upgrade, Sig will contact you. They have a ton of work to do just to get ready for this.
- Prep and outfit an upgrade production area
- Make any new parts
- Upgrade any parts or pistols in inventory
- Train the staff doing the upgrades

After all the BS we've taken as P320 owners, they better not butch the job.

 

[ArchAngelCD]

Anyone know if the upgrades will ruin the good trigger it now has? Does the mechanical disconnect they will add effect the trigger pull at all?

 

[stchman]

I figured that this was going to take long enough to justify purchasing a new carry piece while I wait.

I figure my SIG is plenty safe to carry...probably. however, tempting fate has never worked out for me in the past. An affordable RAP will pull full size duty until SIG "upgrades" my 320.

I figure that I probably won't see a shipping label for 8 or 9 weeks and my gun may be gone until the end of the year. There are a lot of guns that need fixing. I love the 320, though.

For now, I'll bump around with my chunky-butt Ruger and be patient. Maybe it'll take less time than I am thinking, that would be awesome. Maybe it'll end up a cluster and SIG will send me a free mag or grip frame as a bonus (a guy can dream). That'd be fine too.

The RAP is no more "chunky" than the P320. Here are the specs for each. I'll assume you have the P320 full size in 9mm.

Length 7.5" - RAP 8.0" - P320
Height 5.6" - RAP 5.5" - P320
Width 1.4" - RAP 1.3" - P320
Weight 30.0oz - RAP 29.5oz - P320

As you can see, the dimensions are very close except that the P320 has a 4.7" barrel vs. the RAP with a 4.2" barrel making the gun overly long. Both have removable chassis, but the RAP has replaceable back straps.

 

[Fiv3r]

The RAP is no more "chunky" than the P320. Here are the specs for each. I'll assume you have the P320 full size in 9mm.

Length 7.5" - RAP 8.0" - P320
Height 5.6" - RAP 5.5" - P320
Width 1.4" - RAP 1.3" - P320
Weight 30.0oz - RAP 29.5oz - P320

As you can see, the dimensions are very close except that the P320 has a 4.7" barrel vs. the RAP with a 4.2" barrel making the gun overly long. Both have removable chassis, but the RAP has replaceable back straps.

The RAP has a very wide/thick beavertail, though. Where the 320 cuts in, the RAP stays the same width. I'm one of the people whose fingers are just short enough with the medium grip size backstrap that I get my thumb knuckle...er RAPped when I fire the gun Mine is the .45 version, so it doesn't have a small backstrap. It also has a 4.5" barrel which adds a bit of weight.

It's no big deal. A slow bit of sanding on the frame fixed the issue for the most part. It's still more hand-filling (or seems to feel that way) than the 320.
Also, I would suggest not taking the chassis out of the RAP unless you either: A) Have to or B) are mechanically inclined and sitting at a work bench. It's not as "snapped together" as the SIG. I think the Ruger is probably a beefier FCS compared to the SIG, and I think either of them would be easy enough to work on if need be.

I just had a mini heart attack when I popped out the RAP chassis willy-nilly and a bar came free, the trigger fell off, and a tiny spring on the rear popped off the back. It's not as contained as the SIG. I still really like the Ruger. It's a to-hell-and-back gun. I just shoot my 9mm SIG 320 full size better.

 

[stchman]

The RAP has a very wide/thick beavertail, though. Where the 320 cuts in, the RAP stays the same width. I'm one of the people whose fingers are just short enough with the medium grip size backstrap that I get my thumb knuckle...er RAPped when I fire the gun Mine is the .45 version, so it doesn't have a small backstrap. It also has a 4.5" barrel which adds a bit of weight.

It's no big deal. A slow bit of sanding on the frame fixed the issue for the most part. It's still more hand-filling (or seems to feel that way) than the 320.
Also, I would suggest not taking the chassis out of the RAP unless you either: A) Have to or B) are mechanically inclined and sitting at a work bench. It's not as "snapped together" as the SIG. I think the Ruger is probably a beefier FCS compared to the SIG, and I think either of them would be easy enough to work on if need be.

I just had a mini heart attack when I popped out the RAP chassis willy-nilly and a bar came free, the trigger fell off, and a tiny spring on the rear popped off the back. It's not as contained as the SIG. I still really like the Ruger. It's a to-hell-and-back gun. I just shoot my 9mm SIG 320 full size better.

I had both the P320 in 45 and the RAP in 45. IMO, they shot about the same.

My biggest beef with the P320 was that the polymer frame scratched very easily.

I've had the chassis out on both of them, the P320 was definitely easier to take it in or out, but in the end the average user isn't going to take the chassis out on a regular basis if ever. The P320 has one size frame, if you don't like the way it fits your hand, TS. The RAP has 2 backstraps on the 45 and 3 on the 9 so it is more customizable.

I still have the RAP, but sold the P320. I liked shooting the RAP a little more. My knuckles were un-affected by the RAP.

 

[9mmepiphany]

I guess I missed that part of the announcement. I was a bit concerned that they appeared to have failed to cross check people who've already registered for return with people who've registered for warranty upon purchase.

It was part of the registration process where they explain the process steps and an approximate timeline

I expect the returns will be staged with the rate of them being sent out kept in line with the rate at which they can repair them, so nobody should be in a hurry, I just wanted to know if the process has actually started yet or not. I suspect LE guns will receive priority too.

LE guns will be addressed first. Also remember that the LE registration for upgrade was a couple of weeks behind the Commercial one.

I would expect that they will send out shipping labels once the get a better idea of how long it actually takes to upgrade each gun. That way your gun won't be stacked up at the factory warehouse awaiting it's turn to be upgraded. A four week turnaround at the factory would be very good as a lot of dead time is spent waiting for enough guns to begin each batch

 

[Panzerschwein]

Be patient. SIG will make it right.

 

[Zerodefect]

I think ya'll are going to be disappointed in the fix. 10 pounds of grit.

 

[wally]

I think ya'll are going to be disappointed in the fix. 10 pounds of grit.

Please explain your basis for this "fact", seeing how nobody seems to have received a fixed gun yet.

 

[jjones45]

I think ya'll are going to be disappointed in the fix. 10 pounds of grit.

I sure hope not. I'm not sending mine in until I hear the results of the upgrade. If reports of crappy triggers begin circulating I'll just keep mine as is. Once again like I stated before, Jeremy S from the truth about guns got a chance to dry fire some upgraded p320's and he said the trigger was better. I've been watching his material and reading his reviews for a while now and he's legit. I don't know where you got your source from about 10 lbs of grit unless you're just trolling

 

[Zerodefect]

Please explain your basis for this "fact", seeing how nobody seems to have received a fixed gun yet.

You sure about that?

It's going to need to be torn down by the owner to see if they dropped something in there. I doubt he'll bother.

 

[wally]

You sure about that?

It's going to need to be torn down by the owner to see if they dropped something in there. I doubt he'll bother.

If you are not an owner who has torn one down to see, you are reporting uninformed opinion as fact.

 

[WVsig]

It was part of the registration process where they explain the process steps and an approximate timeline


LE guns will be addressed first. Also remember that the LE registration for upgrade was a couple of weeks behind the Commercial one.

I would expect that they will send out shipping labels once the get a better idea of how long it actually takes to upgrade each gun. That way your gun won't be stacked up at the factory warehouse awaiting it's turn to be upgraded. A four week turnaround at the factory would be very good as a lot of dead time is spent waiting for enough guns to begin each batch

Yeah I am not counting on a 4 week turn. They stated up front 4-6 weeks I think we will be lucky to see the pistols back within 6. This is based on my personal experiences with Sig warranty service when there wasn't a massive recall. Luckily for me I do not rely on my P320 for anything so I am not in a rush. If it was my duty weapon or was my carry piece I would be a little more upset.

 

[WVsig]

I sure hope not. I'm not sending mine in until I hear the results of the upgrade. If reports of crappy triggers begin circulating I'll just keep mine as is. Once again like I stated before, Jeremy S from the truth about guns got a chance to dry fire some upgraded p320's and he said the trigger was better. I've been watching his material and reading his reviews for a while now and he's legit. I don't know where you got your source from about 10 lbs of grit unless you're just trolling

I am not sure I would trust that the gun given to Sig's pet media outlet is going to be representative of the results everyone will get. We will just have to wait and see.

 

[Tirod]

When Ruger was recalling the first gen LCP's it took about 6-8 weeks for turnaround. They were working on numbers less than 65,000 IIRC. Not that many.

SIG is facing the recall with over 500,000 out in the field if that report is accurate. Like the Remington 700 trigger upgrade, there are a lot of guns out there to process, which is why SIG shut down civilian production to service the recall. It is, however, voluntary, too.

Like the LCP and Remington 700, some P320 owners aren't bothering to send in their guns. Much like the auto industry, where service advisories for replacement parts aren't banner headlines in the papers - a lot of folks don't know a problem even exists, and those who do and who consider the details of the reports may see the recall as simple liability service. Of the tens of thousands of Rugers, there were about 8 affected and mishandling them was a prime suspect that could not be ignored.

When I got my LCP back I saw little to no change in the trigger, which unfortunately meant it was as bad as it always was. The P320 is reputedly much better so there is a long way to go in ruining it.

 

[ponchh]

Nothing from Sig yet, but Apex sent me a email telling me to send my flat trigger back for a store credit. I think I will keep what I have and not drop it.

 

[jjones45]

I am not sure I would trust that the gun given to Sig's pet media outlet is going to be representative of the results everyone will get. We will just have to wait and see.

You are absolutely correct, but it's the only video I've seen with the authentic upgraded trigger kit. I think sig knows how much p320 owners like their triggers and don't want to screw that up. I've already did the online update registration, but won't be sending mine in until I see how they return just in case. I don't see how a lightening the weight of the actual trigger, sear, and striker with a mechanical out of battery disconnect that engages itself when the pistol is in battery would grossly affect the trigger pull. But I could be wrong.

 

[MCMXI]

I have a P320 Carry and P320 Carry TACOPS to go back and haven't even thought about this since registering both pistols for the voluntary upgrade a couple of weeks ago. I really like the TACOPS as a range gun (my back yard) but I have other gun related projects to work on and it's not like I can't shoot the P320s. I have bigger things to worry about such as not asking my gf if she wanted 9mm ammo when we did a large group buy at work a few weeks back. Oops!

 

[PabloJ]

Be patient. SIG will make it right.

.....and if one just carries it in a holster there isn't any problem with the gun. Now if someone wants to trade one in or sell it I suspect there will be few willing takers....big problemo.

 

[MCMXI]

.....and if one just carries it in a holster there isn't any problem with the gun.

Uh no .... just don't drop it muzzle up with the barrel at a 60° angle from horizontal (grip up). As for the argument that they'll be hard to trade or sell, this is no different from numerous recalls in the past. Springfield had the same issue with the XDs .45 ACP. I sent mine back, waited for months and then sold it when it was returned ... no problemo.

What's so ridiculous about this situation is that it's those that don't own a P320 that seem to be making the most noise. What concern is it to any of you non-owners how long this takes or how good the trigger is when the upgrade is complete?

 

[WVsig]

Uh no .... just don't drop it muzzle up with the barrel at a 60° angle from horizontal (grip up). As for the argument that they'll be hard to trade or sell, this is no different from numerous recalls in the past. Springfield had the same issue with the XDs .45 ACP. I sent mine back, waited for months and then sold it when it was returned ... no problemo.

What's so ridiculous about this situation is that it's those that don't own a P320 that seem to be making the most noise. What concern is it to any of you non-owners how long this takes or how good the trigger is when the upgrade is complete?

Sig set themselves up for the criticism they are trading on the historical reputation of Sig and claiming the highest standards while delivering mediocre defective product. They also are charging more than other manufacturers for similar products and justifying that upcharge because of quality & reliability.

When you make those claims and don't live up to them you deserve all the criticism that anyone owner or not wants to heap on to you.