Dgreno
Member
Now I know I am probably opening a can of worms by bringing up the controversial name of Hi-Point but I have to tell my story.
My first handgun was a Hi-point C9. It was a good little gun and still is. I started having some problems with it that I could not figure out, i.e., failure to release the firing pin 50% of the time when the trigger was pulled. I called up Hi-point (DBA Beemiller) in Ohio and spoke to a person who told me to hurry up because she got off at 11:00 (it was 10:50 AM). I told her my problem and she told me where and how to send it in. That aside, I sent it in UPS on a Tuesday and I decided to call on Thursday to check on it. The same lady told me it had been received and work was being done, she was nicer this time I might add. She then told me that it would be shipped back to me tomorrow (Friday). I got the gun on the following Monday and much to my surprise, and joy, the gun was almost brand new. They replaced all the internals (I mean everything right down to the trigger and mag release button) and the slide. I essentially had a brand new gun!! All I got back was the barrel and the frame. Now I know Hi-point is not the best quality wise and I have added to my arsenal since I first got the Hi-point but this experience completely blew me away. They now have my trust warranty wise. Just thought Id share...
Dave
My first handgun was a Hi-point C9. It was a good little gun and still is. I started having some problems with it that I could not figure out, i.e., failure to release the firing pin 50% of the time when the trigger was pulled. I called up Hi-point (DBA Beemiller) in Ohio and spoke to a person who told me to hurry up because she got off at 11:00 (it was 10:50 AM). I told her my problem and she told me where and how to send it in. That aside, I sent it in UPS on a Tuesday and I decided to call on Thursday to check on it. The same lady told me it had been received and work was being done, she was nicer this time I might add. She then told me that it would be shipped back to me tomorrow (Friday). I got the gun on the following Monday and much to my surprise, and joy, the gun was almost brand new. They replaced all the internals (I mean everything right down to the trigger and mag release button) and the slide. I essentially had a brand new gun!! All I got back was the barrel and the frame. Now I know Hi-point is not the best quality wise and I have added to my arsenal since I first got the Hi-point but this experience completely blew me away. They now have my trust warranty wise. Just thought Id share...
Dave