ohgrady
Member
I flew out of St. Louis last week on Northwest. I had one case with two rifles. I called Northwest to make sure I had updated information on there policies for firearms. The first guy I talked to (who sounded like he was from another country) didn't have a clue and told me stuff different from what is on their website. He said I would have to pay an oversize fee. After thoroughly reviewing NW's website, I called again - the second guy I talked with wasn't sure and gave me the secret number to the ticket counter in St. Louis. I got the supervisor in ST. Louis. He was a nice guy and said as long as I didn't go over 50 pounds, I was fine. He saw me check in the next day and talked to me a couple of minutes-again he was helpful and courteous.
Then I had to take my case to TSA. They opened the case upside down. I hollered twice that the case was upside down to the guy-he ignored me or didn't hear me - one of his coworkers who was near me asked me (with an attitude) "Does it make a difference?" I said yes-I've packed it a certain way and things will move around. My complaint went on deaf ears. While TSA opened my case, a crowd of TSA employees started to gather-my case had a WASR10 and an AES10B in it. One TSA employee asked me if my rifles were Winchesters-I held back on the smart-ass comment and just told him they were Romanians. The guy going through the case asked me if they were automatics. I again held back on the smart-assed reply and only told him they were semi-auto's.
I flew back to St. Louis on Delta yesterday. There weren't any problems checking in with TSA or Delta until I picked up my case at baggage claim. Some how the end of the case had been dented - it was dented in to the point that the top of the case was gapping open a good eighth of an inch. I showed the case to a Delta agent- she said it was just a dent. I showed her how the case was not properly closing/sealing and she called a supervisor on the phone. The supervisor wouldn't even come out to look at the case-as far as he is concerned, it was just a dent. I kept complaining to the agent that was with me and she finally gave me a $50 voucher.
I could have mailed the case to myself UPS. But since I didn't check any other bags, my gun case was $15.00 as a piece of checked baggage, which is cheaper than UPS would have been. I had thought about putting both rifles in soft-sided tactical cases and then putting those cases in a box and mailing it UPS - but that was going to run $40.00 each way.
Then I had to take my case to TSA. They opened the case upside down. I hollered twice that the case was upside down to the guy-he ignored me or didn't hear me - one of his coworkers who was near me asked me (with an attitude) "Does it make a difference?" I said yes-I've packed it a certain way and things will move around. My complaint went on deaf ears. While TSA opened my case, a crowd of TSA employees started to gather-my case had a WASR10 and an AES10B in it. One TSA employee asked me if my rifles were Winchesters-I held back on the smart-ass comment and just told him they were Romanians. The guy going through the case asked me if they were automatics. I again held back on the smart-assed reply and only told him they were semi-auto's.
I flew back to St. Louis on Delta yesterday. There weren't any problems checking in with TSA or Delta until I picked up my case at baggage claim. Some how the end of the case had been dented - it was dented in to the point that the top of the case was gapping open a good eighth of an inch. I showed the case to a Delta agent- she said it was just a dent. I showed her how the case was not properly closing/sealing and she called a supervisor on the phone. The supervisor wouldn't even come out to look at the case-as far as he is concerned, it was just a dent. I kept complaining to the agent that was with me and she finally gave me a $50 voucher.
I could have mailed the case to myself UPS. But since I didn't check any other bags, my gun case was $15.00 as a piece of checked baggage, which is cheaper than UPS would have been. I had thought about putting both rifles in soft-sided tactical cases and then putting those cases in a box and mailing it UPS - but that was going to run $40.00 each way.