Meh, they have excellent service once you are able to get a hold of someone. This two week period is horrible for them. NRA convention, owner dying, and catching up to panic production.
Right now is an absolutely crazy time for them and the rest of the industry. Before Newton RRA was 120 days back on AR builds. Add after Newton panic and it is all over. Spoke with a young woman a couple months back and she had received 400 emails that day alone as a Rep for dealers. That does not count phone calls.
If someone is trying to get individual parts forget about it for a good, long while. Individual parts (triggers, LPK's, etc...) are allocated for builds first. Builds are over 120 days behind...parts are going to be a long time coming.
Right now is an absolutely crazy time for them and the rest of the industry. Before Newton RRA was 120 days back on AR builds. Add after Newton panic and it is all over. Spoke with a young woman a couple months back and she had received 400 emails that day alone as a Rep for dealers. That does not count phone calls.
If someone is trying to get individual parts forget about it for a good, long while. Individual parts (triggers, LPK's, etc...) are allocated for builds first. Builds are over 120 days behind...parts are going to be a long time coming.