So have to vent about the new S&W.

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I am definitely a long-time "Smith & Wesson guy." That being said, I gotta add that of the 18 Smiths I own, 14 of them are 20+ years old. A year ago, I purchased a second 3-inch 686P NIB. I got it for several hundred dollars less than MSRP because it had a couple of rough finish spots that the dealer did not want to mess with. (He showed me his invoice and I paid him exactly what he paid for it.) I did see the spots before I bought it, and because the trigger and mechanical working of the piece were flawless....just like my 1976 era Model 19, I bought it, figuring I could definitely live with it if I had to, since it was/is to be a daily working gun and not a safe-queen or display piece.

I took some digital pix of the rough spots, included them in an e-mail to S&W with my question of how they recommend I fix the spots, and they responded that they were sending me a shipping label so I could return the revolver to them. I got the label two days later, shipped the revolver back to them, and received the revolver back from S&W five days after I sent it. It was perfectly spiffed-up. As far as I am concerned, S&W Customer Service is 100% A-OK.

I am sure that there are others who have had similar good experiences, as well as others who have had completely opposite experiences. Just thought I would tell about *one* good recent experience with S&W.
 
With all the "I'll never buy another ...." posts, it sometimes seems that the gun community is more eager to put gun companies out of business than the Brady gang.

I also wonder how many of the "I demand absolute perfection" folks are themselves perfect. Of course I don't want to meet them - I suspect absolute perfectionists are absolutely insufferable.

Jim
So in other words if a company makes bad guns that we should accept that and buy them because their a gun company?
That makes no sense.
 
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