Springfield Armory Service

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AntiSpin

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Oct 30, 2011
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I have an old, much-used Springfield Compact (i.e. Commander) 1911 which was in need of attention. The thing that finally moved me to take it in for service was its refusal to go completely into battery after a dozen or so shots at the range.

I took it to my ‘smith, who charged me $25 and USPS Priority Mail postage each way, and sent it off to SA. I made it clear that I was not the original owner.

Along with it went a note from me listing eight concerns about operation, parts, fitting, wear etc.

In a little less than three weeks I had the gun back in my hands. SA had made six repairs, which included the installation of four new parts, and had also polished the feed ramp.

Their charge to me? Nada, zero, zilch. Oh, and also bupkus.

I think that service like that should be recognized, and I hereby do so.

(On edit, it was five new parts, not four: New plunger tube, extractor, ejector, recoil spring and spring plug, and they throated the barrel.)
 
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Thanks for the positive note. I have heard good things about Springfield service. As a Springfield owner, it is a good feeling to knowing this.
 
I had wonderful experience with S-A. I had a new Mil-Spec basic 1911 which had a slide that didn't quite match the frame. No biggy I thought. After 200 rounds the thing failed to lock back on the last round with every different mag I tried.

Sent it in (on their dime) came back in two weeks and they had really gone to town on it. slide matched the frame, seemed like it had been fitted by someone who really knew 1911s, smooth as glass.
 
Springfield service is why I went and bought one of their high dollar 1911 Pro's. I have read many posts on how good this pistol is, but just in case I had a problem, wanted a company that really stood behind their products. Springfield does.
Daryl (cwmoss)
 
I have bought several used SA pistols with their customer service in mind. Mine are all running with the best of them. SA=good pistol company.
 
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