We sell a lot of Taurus firearms, both revolvers and semi-autos as well as the Rossi/Taurus line of rifles and combos. Earlier this year I ran a pareto on what guns went back to the factory most often, by brand only for the most part and by model if it was epidemic.
Number one problem brand was Taurus but mostly in the small frame model revolvers and the most common issue was the cylinder locking bolt not engaging the notch in the cylinder. Number two was the SCCY 9mm semi auto with an amazing array of problems. Number three was the Sig Mosquito, mostly feeding problems.
Since we sell Kimber, Smith, Springfield, Rock Island, Sig, Colt, Taurus, Glock, Ruger, Walther, as well as some lesser brands, I had a pile of data to mine. We have not returned a Glock, Walther, Smith, RI, or Ruger for a factory caused problem. The only Kimber we sent back was for a finish blem.
I own several Tauruses, one of which is the most accurate revolver I'v ever had...a Tracker 17. I've had a number of others with varying degrees of satisfaction.
Large frame Taurus revolvers are uniformly without problems. The autos are mostly just fine out of the box.
Everybody makes a lemon now and then. I can't for the life of me figure out how Taurus can made small revolvers with uniformly bad triggers and their partners in Braztech, Rossi, can make them so uniformly good (good, not excellent).