True one bad product does not mean all that company's products are bad, and I have never said all Taurus products are bad. In fact, their design (in areas where the design is not a copy) and materials appear to be excellent. But there is still, in spite of all the gunzine interviews with Taurus executives who promise change, a quality control problem in their manufacturing. Far too many (no, not just one) Taurus handguns have had serious problems that are the result of deficiencies in manufacture and inspection.
Exavid exactly expressed my findings by saying "My opinion on Taurus is that they actually design good firearms but have some serious quality control problems. If one is lucky and gets a good one it will function well and be very reliable."
The result is, of course, that some, probably the vast majority, of Taurus owners will get good service, equal to higher priced guns. They will brag about how they got a good gun at a moderate price, and vehemently denounce anyone who says otherwise. But those who have bad experiences with Taurus products are not stupid, or silly, or experiencing a "one off" problem. The problems are systemic. Somewhere in the Taurus system, their good intentions break down. Whether it is the guy on the machine who thinks a bad part is "good enough", or the inspector who doesn't want to shut down production to fix a machine, or the supervisor who would rather turn out bad guns to meet a quota than to correct a problem, or a manager who pushes a work force to turn out quantity and to heck with quality, or a combination of the above, I don't know. But Taurus really does have problems, no matter how loud the screams of Taurus dealers and Taurus fans, and they will eventually have to correct the problems or price will not make up for their deficiencies.
So far, they have an advantage in that, as a foreign company, it is almost impossible to sue them or use the law to get them to make good on their warranties, but that too may change.
Jim
Exavid exactly expressed my findings by saying "My opinion on Taurus is that they actually design good firearms but have some serious quality control problems. If one is lucky and gets a good one it will function well and be very reliable."
The result is, of course, that some, probably the vast majority, of Taurus owners will get good service, equal to higher priced guns. They will brag about how they got a good gun at a moderate price, and vehemently denounce anyone who says otherwise. But those who have bad experiences with Taurus products are not stupid, or silly, or experiencing a "one off" problem. The problems are systemic. Somewhere in the Taurus system, their good intentions break down. Whether it is the guy on the machine who thinks a bad part is "good enough", or the inspector who doesn't want to shut down production to fix a machine, or the supervisor who would rather turn out bad guns to meet a quota than to correct a problem, or a manager who pushes a work force to turn out quantity and to heck with quality, or a combination of the above, I don't know. But Taurus really does have problems, no matter how loud the screams of Taurus dealers and Taurus fans, and they will eventually have to correct the problems or price will not make up for their deficiencies.
So far, they have an advantage in that, as a foreign company, it is almost impossible to sue them or use the law to get them to make good on their warranties, but that too may change.
Jim
