Taurus lifetime warranty -not so much

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I had a PT145 that needed service due to an issue with the sear. Taurus had me ship it to them at their cost, then fixed it and returned it within 10 days. No questions asked. I ended up getting rid of it because of the slide catch location. I kept activating it due to my grip. I want about to learn a new easy to hold a gun. Regardless, it's the second Taurus I've owned and I'm not averse to buying one again.

The OP mentioned he had the issue and may have forgotten to tighten it. Failure to maintain the gun isn't their warranty issue. I bet they'd still offer to have you ship it to them for service off you asked.
 
BSA1- would you shoot said firearm in its present described condition to determine if it was in fact "broken"? [/B

I'm not familiar with the PT-145 Millenium PRO but it sounds like I would not shoot it.

But I don't know why you are asking me this question. I would call the factory and ask to send it back for repair under the lifetime warranty at their expense. (They sent me a pre-paid shipping label via email) before waiting several weeks for a replacement part.
 
FINALLY got ahold of Taurus CS and inquired about sending my gun in for warranty repair. The nice young lady stated I had to ship it myself, insured, overnight for them to look at it. But that they would ship it back to me on their dime. She re-iterated that if it was just a spring replacement that the lifetime warranty did not cover wear and tear and I would be charged for the repair. I think I will continue to wait for the back-ordered part to be shipped to me when it comes in.
 
Grayrock; How much is the part? If the cost is less than a FedEx overnight shipment from you to Miami I think the answer's pretty easy. Replace it yourself and move on without having your pistol out of your possession at all. (OR: How old is the gun? Worth it to you to send it in, have THEM replace the assembly, even at a fee, and give the rest of your gun a good going over?)

My 2 cents: If the springs, rod and cap are considered the "recoil assembly", sounds to me like a normal wear part. If the thing wouldn't fire consistently because that 'assembly' just had too many years on it or rounds through it I would expect to replace it myself. I am not familiar with the design; could that cap coming off be the result of normal wear the same as a spring weakening?
 
A "good" gunsmith, not parts replacer which you already qualify as, should be able to handle you problem.
 
Grayrock said:
But should I have HAD to tighten it?

Should you occasionally have to put air in your vehicle's tires? Occasionally have to change oil?

Firearms are machines with moving parts. If less complex than an automobile, they stiil deal with mechanical stresses from being fired. Over time, things may "loosen up" and require some kind of maintenance. Up to and including replacement of certain parts.

This is not necessarily a design or manufacturing defect; if it's required after every 10 shots, then I'd say yes, it's shoddy design/workmanship. If it's after every 5,000 rounds, then no, I wouldn't.

Your descriptions of the firearm in question don't mention how much use it's seen (firing). If the dingus came loose over time on its own while being carried in a holster on your hip, and with a very low round-count, then I sympathize with you and think it should be covered.

If it came loose after some thousands of rounds of firing, then I'd call it "fair-wear-and-tear" and wouldn't expect any gun manufacturer to warranty it.
 
My 2 experiences with Taurus cust/serv have been exemplary. First time they fixed a rear sight on their dime (shipping and all), used PT101 .40, and second time sent me 2 replacement pins and a recoil spring no charge. Didn't even ask for my serial number or anything.

Maybe it's my sexy voice. :confused:
 
Originally Posted by BSA1
p.s. Taurus will pay for the shipping.

Is that within the first year of ownership?

I had to pay shipping there for a gun that was 12yrs old. Fixed and returned for free. (Crane adjustment on M85)
 
Last I looked it was about $75 to ship somewhere via UPS or FedEx.

I think it was 91.00 from BFE, TX. Priority overnight, it wasn't cheap for sure..
 
Jim- part is less than $20- So I will just have to wait until it comes off of back-order. Hopefully won't be any longer than the 8 weeks they indicated to me.

Ex tank-
If the dingus came loose over time on its own while being carried in a holster on your hip, and with a very low round-count, then I sympathize with you and think it should be covered.
That is exactly what happened. I shoot this gun a couple of times a year for function testing. It lives in the holster 99.9% of the time. I try to clean the lint out of it every 4-6 weeks. Time before last that I looked at it, the "cap" was in place. Then the last time I looked at, it was not :(

tarosean & peacebutready- Thanks for the price quotes. I think I will just wait it out and carry one of my other weapons. (Thinking an XD-S might be in my future!)
 
Not true…Send it in as parts. Make sure it is not complete.

I would double-check. I think even the receiver/frame with parts like the slide, slide stop, magazine, firing pin, etc taken off is still legally a firearm even though it can't be fired.

Am I right?
 
The frame is the gun and cannot be shipped via USPS by an individual. If you bought the gun through a gun shop, though, they can ship via USPS for a lot less, but it will have to come back through them.

As to a part being a part, sometimes not. One common situation is when a "piece" is part of a permanent assembly that is the "part" and the factory will not sell the "pieces" separately.

Jim
 
The frame is the gun and cannot be shipped via USPS by an individual. If you bought the gun through a gun shop, though, they can ship via USPS for a lot less, but it will have to come back through them.



I think you can have any FFL ship it via USPS. They typically charge a fee in addition to shipping. The only figure I heard here in the Southwest was $25 plus USPS shipping through a particular FFL.

I don't know whether a person has to go through the background check once it comes back to the FFL. I read if a FFL receives the package with the gun owner's name on it, and care of (c/o) the FFL/shop, then there doesn't need to be the background check if the FFL does not open the package.

I don't know how it works if the FFL both sends and receives the firearm. Does it matter if the FFL receives the firearm already boxed up and ready to go?

The difference in cost can be substantial if the firearm is sent to be worked on somewhere. FedEx/UPS about $80 each way vs. FFL fee plus USPS shipping ($15?).

Off Topic: The fellow above paid $91 to ship it to the factory. If a local 'smith had repaired it for the same or less, the warranty was useless in that instance.
 
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Can I not ship it in a USPS Flat Rate box?
No you cannot. An individual with no FFL license cannot ship a firearm via USPS, assembled or not. To suggest otherwise is to unwittingly (I would hope) suggest something illegal.

UPS or Fed Ex overnight and insured.

Or like has been suggested, just buy the part(s) you need.
 
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