The only issues I have with my Big 5 are that they only get two Mosins in at a time (who the hell puts out a sale flyer for a store that serves a 40-mile radius and then only orders two freakin' Mosins at a time?!) and their gun-counter people mostly tend to be the speak slowly, use small words, "hi, I want to buy a gun, nod if you understand what is coming out of my word hole" types.
Then again, they have several hot female managers that know their business. Keeps the balance.
I just wish they sold handguns. Turner's in San Bernardino is the next closest place that does, other than the pawn shops and the local guy with the huge markup and the attitude problem.
The non-sale prices blow (for everything, not just the guns - who's going to pay $150 for a S&W watch?) and they don't have a huge selection at any given time, but they rotate the ads between Mosins, Steyrs and Yugo and Turk Mausers. I don't think they're doing K-31s anymore, which is a shame. They also recently started carrying Ramington shotguns in addition to Mossbergs, so I'll probably be buying my Rem 870 HD from them.
The one thing that really irks me is that they now have mandate trigger locks on all the long guns, so I can't decock them after I handle them (and I can't take the bolt out to check the bore normally - have to look down the barrel, oi).