Is the scope new? Or have you had it awhile, used it on a rifle, and just noticed them?It appears there is 2 small chips in my rifle glass. How is vortex on warrantying crossfire scopes?
its about 10-12months old. I just noticed it. I have butler creek caps and just put a different stock on the rifle and looked through it across the basement at a white wall and noticed it on there so took the sunshade off and wiped both lenses with my t shirt and still there. when I rotate the eyepiece its still there but seems to go away when the power is turned down.Is the scope new? Or have you had it awhile, used it on a rifle, and just noticed them?
My understanding that Vortex has the best no questions asked warranty out there for defects and failure. However, if you tried to clean your scope lenses with a screwdriver and chipped the glass, they might ask a few questions.
You say "chips" in the glass; are these visible exterior chips in the glass, or something you see just looking through the scope, or both?its about 10-12months old. I just noticed it. I have butler creek caps and just put a different stock on the rifle and looked through it across the basement at a white wall and noticed it on there so took the sunshade off and wiped both lenses with my t shirt and still there. when I rotate the eyepiece its still there but seems to go away when the power is turned down.
I cant feel or see anything unless looking through the scope. I scraped my finger across the spot on both lenses and cant feel or see anything but they are small chip like dots right on the edge where the glass meets the metal maybe 3-4k away from the metal ring.You say "chips" in the glass; are these visible exterior chips in the glass, or something you see just looking through the scope, or both?
Never heard of paying the shipping w/ Vortex.I have found their warranty to be reasonable. In my situation It was a loose eyepiece on a Viper HST 6-25x50. I wasn't pleased with have to ship it myself, it was brand new after all. However, they repaired it swiftly, and shipped it back within the week that they received it. Nine days, if memory serves. As a bonus it seemed to be much clearer than I remembered. Though this could be perceived effect. I also have a Crossfire II on an AR that is without flaw. I would still recommend them.
i think we have to pay to send to them and they pay it back. when i got my email there wasn't a shipping tag just a form to complete for the issue.Never heard of paying the shipping w/ Vortex.
I have my turrets marked so we will see when they send it back. The less than 24hr turn around had me a little suspect but I always see the worst case.I'm sure they either fixed it or are sending you a new scope. Wouldn't be surprised if you get a new one. There is a huge mark-up on scopes and quite often it is easier to replace instead of fix. I of course don't know what Vortex cost is but wholesale price to a big distributor is around 60% off MSRP. That's not conjecture, I know it for a fact. So if Vortex has a scope with a $500.00 MSRP then they sell it to a dealer for about $200.00. So I would imagine their cost is around $100.00.
It is but looked like it was inside. I continued to hunt using range bags stacked up and didn't notice it then. Could be cause by it.Is this the scope that got chipped when your Champion bipod folded?
I have my turrets marked so we will see when they send it back. The less than 24hr turn around had me a little suspect but I always see the worst case.
I just reread your original post to see which scope you have. Since it is a Crossfire I'm betting you are getting a new scope.
I just reread your original post to see which scope you have. Since it is a Crossfire I'm betting you are getting a new scope.