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I certainly don't want to start bashing wal mart (or start another wal mart bashing thread) but I've got to vent.
We are leaving in a few minutes for vacation and I needed to make short run out to the Dulles Town Center Wal Mart in Sterling, VA to pick up some last minute supplies. I didn't know where they were (I only shop at the gun counter and am not familiar with the rest of the store) so as I walked in I saw the Manager over by the checkout counters (at the little manager watcher desk they have there) and went up to her to ask where a couple of things were located.
She couldn't speak english. At all. Even worse, she couldn't speak spanish either. Nope, all she could do is talk in some Indian dialect to someone else there (and this is the woman with a "manager" pin on) and neither of them knew what I was searching for. They said - in very broken english - Go To Pharmacy.
I did, and asked the pharmacist. He was asian (Thai???) but could also barely speak english and didn't understand what I was looking for.
Frustrated, and annoyed, I started walking back to the gun counter - certain I could find someone there who spoke english. On the way, I passed the paint/hardware department. Since one of the items I was seeking was a kit to test for lead I thought they might know. There was a black guy there - I asked him - and guess what. . . .he couldn't speak english either. He was straight off the boat and his only response was "I don't know what this is, lead. We are paint, What is lead" :banghead:
Really annoyed, I arrived at the gun counter where a nice woman with a 10+ pin was working behind the counter unloading 100 packs of .45 ACP. I am an addict, of course, so I purchased a bunch (a whole lot more than I planned on spending today) and sure enough, she spoke perfectly fine english. She also shared my frustration about english and was able to direct me to a couple of the items I was looking for but sent me next door to Lowes for the lead test kit (Lowes had it)
My question - is it too much to ask that people speak english? Maybe not warehouse/backroom people, but your customer service reps (and especially your managers) need to speak english. I have no idea Wal Mart can get to be so large without people speaking english (of course, they all do in Georgia where we are heading now in 3 minutes as soon as I shut "my damn computer off" - thats my wife speaking)
FWIW - the other items I was looking for were diapers, freezer packs for a cooler, and flip flops. Also, they didn't ask me my age or for ID or what kind of gun I am using the ammo for at the ammo counter. It was 19.97 a box.
We are leaving in a few minutes for vacation and I needed to make short run out to the Dulles Town Center Wal Mart in Sterling, VA to pick up some last minute supplies. I didn't know where they were (I only shop at the gun counter and am not familiar with the rest of the store) so as I walked in I saw the Manager over by the checkout counters (at the little manager watcher desk they have there) and went up to her to ask where a couple of things were located.
She couldn't speak english. At all. Even worse, she couldn't speak spanish either. Nope, all she could do is talk in some Indian dialect to someone else there (and this is the woman with a "manager" pin on) and neither of them knew what I was searching for. They said - in very broken english - Go To Pharmacy.
I did, and asked the pharmacist. He was asian (Thai???) but could also barely speak english and didn't understand what I was looking for.
Frustrated, and annoyed, I started walking back to the gun counter - certain I could find someone there who spoke english. On the way, I passed the paint/hardware department. Since one of the items I was seeking was a kit to test for lead I thought they might know. There was a black guy there - I asked him - and guess what. . . .he couldn't speak english either. He was straight off the boat and his only response was "I don't know what this is, lead. We are paint, What is lead" :banghead:
Really annoyed, I arrived at the gun counter where a nice woman with a 10+ pin was working behind the counter unloading 100 packs of .45 ACP. I am an addict, of course, so I purchased a bunch (a whole lot more than I planned on spending today) and sure enough, she spoke perfectly fine english. She also shared my frustration about english and was able to direct me to a couple of the items I was looking for but sent me next door to Lowes for the lead test kit (Lowes had it)
My question - is it too much to ask that people speak english? Maybe not warehouse/backroom people, but your customer service reps (and especially your managers) need to speak english. I have no idea Wal Mart can get to be so large without people speaking english (of course, they all do in Georgia where we are heading now in 3 minutes as soon as I shut "my damn computer off" - thats my wife speaking)
FWIW - the other items I was looking for were diapers, freezer packs for a cooler, and flip flops. Also, they didn't ask me my age or for ID or what kind of gun I am using the ammo for at the ammo counter. It was 19.97 a box.