who's poking? i'm just asking him to add sustance to his statements in regards to S&W's customer service? i like a perosn to back up their claims if i'm to believe or put any stock in what they say. ymmv, of course.
Called to ask reps if, being that the rifle barrel isn't in-house, do they still stand by it should any issues arise or if it was Thompson Centers baby, beings that it's their barrel, even though they own TC.
The Colt issue, circa 2009, was over a staking issue. After having seen pictures of a "properly" staked Colt key, suffice it to say it was lacking. I haven't any pics saved of it, but it looked lacking (think minute dings at best, and you'll get the idea). After hitting the boards, I'd found really no one with this problem. However, Colt did not offer to stake it properly, and short of calling me a liar, said it was an unfounded situation. Rare, but it still happened.
There you go, that's the short of it. I've used S&W CS for a pistol, and questions about rifles, warranty work, even non warranty work they didn't charge me for (even free shipping). Never a bad experience, and they go the extra mile.
Does that ease your suspicions, boys? Fourteen year old trolls still manage to, at some point, get back to the topic at hand rather than feeding an OLD fire. But, some of us aren't that classy, are we?
