Several people having issues with Dillon. You cannot run a powder check with auto Bullet feeder system from double alpha on it because the powder bar slams into the feeder tube. They know about this, but still they have nothing on their web site and are not doing anything about it, just misleading customers who buy the double alpha system, they sell.
Running a bullet feeder system with a powder check is very common on 650's. But you cannot run it on the 750's without heavily modifying your machine. Dillon's customer service is a 0/10 and abysmal. If you don't believe me, just buy a 750, attempt to run the system, then when you find out something Dillon sold you doesn't work, go ahead and let us know the horrible customer service issues you are about to run into. They don't care about it. But yet they sell it. This is the beginning. This thing just came out. Soon, many, many people will be complaining to them.
I would not be surprised if a class action lawsuit happens against them over this. And the people in customer service that are responding? They know nothing about customer service. All they are doing are creating an army of people that despise Dillon. If they do this to veterans, that is pretty low. I will never buy a Dillon again, not anything, as long as I live.
Look at the gall these people have right on their web site:
Our products have thrived for several reasons. First, I run the company based on my philosophy. You treat other people the way you want to be treated. I don’t want people calling me up saying, “You miserable S.O.B., you sold me this machine and now you won’t help me.” I don’t want anyone mad at me. (about us section)
I am a Veteran of the US Marines, I contacted them, and they treated me like absolute ****. And I was not vulgar. They were not kind, they were terribly arrogant. Now, they will not help me.
They say they don't want anyone mad at them? I just paid thousands, and this fricking junk doesn't work out of the box with the accessories YOU SOLD ME DILLON. Just took my money and now nothing. Trash can. And I was sitting over here with other Dillon owners who now think Dillon can't design their way out of a paper bag!! Horrible, totally amateur mistake here in design! The powder bar is in line with the auto feeder die THEY SELL? HAHA!
Look at a good point in all this. I was one of the early customers. They had a US Marine do quality assurance for them, for free. Good job Dillon. Using your customers to find flaws in your products, then do nothing when that customer alerts you.