Great customer service from Lee Precision

[CptnAwesome]

Long story short I just got my Lee 50th anniversary breech lock loading kit. During setup I noticed I didn't have the small self tapping screw that secured the spent primer catch plate. Not sure if I lost it or it just wasn't included. Was gonna look for one at some hardware stores here but decided to call Lee. Phone call took about 4 mins absolutely no hassle and I now have the part on the way. Great first experience with customer service from Lee Precision.

 

[Hillbillyz]

My experience with the people at Lee has always been great. Good company to deal with, they stand behind their products.

 

[Dudedog]

They sent me a new decap pins after I mangled some even though I told them it was my fault because the flash holes in the brass (GFI) were way off center. (actually mangled 2 :banghead: ) They sent me a new cover for my hand primer when a tab on it broke even though it was out of warranty. They did require a pictures but that no big deal IMO.

No complaints from me about Lee service or my Lee equipment.

 

[C5rider]

Good company!

Had similar experience with Lee.

 

[jcwit]

I broke a press of there's once, reread that, I broke the press, my fault, no ones eles's.

I told them exactly what happened and they supplied the new press, no charge, sent them a check, check was returned in the mail.

YUP! Great Company!

 

[TexasShooter59]

I had a recent experience with them regarding a machined part out of spec, and they took care of it quickly. All handled via email.