Handgun Stolen While Shipped Via UPS!

Status
Not open for further replies.

ninjalawyer

Member
Joined
Jul 30, 2003
Messages
85
Location
Massachusetts
Handgun Stolen While Shipped Via UPS! -- UPDATED!

Arrgh, this is a hassle I'd rather not have to deal with the week before my wedding. I can only hope that it doesn't become a terminal hassle for someone else down the road...

After a web search and a few phone calls I found a 'smith who would do some work on my Bersa Model 85 and my Detonics Combat Master Mk. VI. Living near Boston, Mass., the nearest suitable shop I could find was halfway across the country in Baton Rouge Louisiana. I packed the two guns up as well as I could, sealed the box, and brought it along with my fiance while we ran some errands last week, keeping an eye out for a place from which I could ship it.

We ended up in Medford, another Boston suburb, where I spotted a Mail Boxes Etc./UPS store and seized the opportunity. I had heard from an employee of a local gun store that UPS would only ship handguns next day air, and that it should cost about $30. When the clerk told me that next day air shipping on my package including the insurance I wanted would cost around $60. This was a lot more than I'd been lead to expect, so I decided I needed more information. I told him that I was shipping handguns, and asked what the policy was. He told me that regular ground shipping was okay for handguns, and that it would be less than a third of that price. Having the assurance of the UPS employee, and having paid for full insurance anyway, I jumped at the chance to save $40. With the wedding and honeymoon in France coming up I was hardly in a rush to get the guns there and back.

The package arrived at the 'smith on Friday, and apparently was opened on Saturday morning. I got their voicemail around noon, local time, and immediately called them back. Apparently when the 'smith opened the box and read my letter/work order it became obvious that the Bersa I referred to was not in the box. On closer inspection, the package weighed more than a pound less than the shipping label indicates that it did when I dropped it off, and there was an incision cut into my packing tape along one edge, which had been carefully taped over.

The Medford Police officer I dealth with proved less than helpful. Another officer insisted that I drive over half an hour there to give my sworn statement, but then the officer I dealt with refused to file a report, telling me that I had to go to my home town's PD (my licensing authority) to do so. I left to file my insurance claim with UPS, and then back and politely asked him to take my report to save me some time and effort, and he again refused. I went back to my fiance's apartment (again over half an hour away) and called my local PD-- who of course, insisted I had to do it in Medford! I called back Medford, and asked him to call my local PD so that they could resolve the correct procedure amongst themselves. The Medford cop told me that "he didn't want to get into a pissing contest" with my local PD, and agreed to take my statement and file the report. So I drive back there again, another half hour+ each way. From the time I got the message to the time I got back from filing the report, I spent about 6 hours, mostly haning out waiting in the Police Station or driving back and forth. Not how I wanted to spend the last Saturday before the wedding.

In any event, I think I should be covered. The guns should be reported stolen and the insurance should cover the loss. Getting a valuation on the handgun is going to be tricky, though, since the Model 85 is EXTREMELY RARE here in MA, and no more can be brought into the state due to the Attorney General's "safety and consumer protection" regulations (from which the police are, of course, exempt). I think I'll write up a letter explaining the value of the gun, leaving blanks for the dollar figures and bring it to a respectable local dealer familiar with this sort of situation. Hopefully UPS will accept that-- if not, I'll have to sue 'em... I'll keep you guys posted.

_____________________________________________________
EDIT 11:55P.M. 5/25/04

My Bersa has been recovered by the Police from Malden, a town bordering Medford!

This is a huge load off my back, both in knowing that my gun isn't in the hands of dangerous men and in the elimination of bureaucratic headaches I don't have time to deal with.

I don't have all the details yet, but it looks like the Medford police got a report of some kids driving around waving a gun around. They passed the word to neighboring towns and a car matching the description was pulled over in Malden, and the officers saw one of the passengers making suspicious movements. They searched the car and found my Bersa under the front seat. The didn't tell me the identity of the thief, but it has to be the clerk from the UPS store, since he was the only person who knew that there were handguns in the box. Apparently they ran the numbers on my gun and found the report, which was unclear on the number of guns stolen, so they called me earlier tonight to check out his story. They just called a second time looking for some details to include in their report.

Since it's in evidence now it's going to be a while before I can get the Bersa back, but at least it was recovered quickly and wasn't used to hurt anyone. If only all the bad guys were that dumb...

So much for the "some hick in Tennessee" theory.
 
Last edited:
My UPS lost firearm story

Most people who own firearms take care of them and take steps so they will not fall in the hands of people who should not have them. Criminals, dumb kids, or other assorted irresponsible individuals. I, and my wife, had a handgun stolen and did not know it for over a month. To this day I get pissed about it. I have no idea where it is and who might be using it for any number of criminal activities.

It started when I finally got my wife over her fear of the bang and it became time to get her a handgun of her own. Well my first instinct was to get her the grandfather of all good 22's, the Ruger Mk1 or Mk2. We normally shot at the range in Lenexa called The Bullet hole. It took several trips but we finally decided on a S&W 622. They were having a sale on it for $240 and it seemed like a good purchase at the time. Boy was I wrong. This P.O.S. never gave us anything but grief. Not one magazine went through it without a jam or two or three. We lubed it and cleaned it and never got it to perform properly. We were less the thrilled with S&W at the time.

Well when we purchased the handgun it came with two pieces of paper about the size of a postcard. They were for, one each, a cleaning and general maintenance of the handgun. Hell I figured it couldn't get any worse so we sent it off June 2nd. The UPS people at the office were helpful and we shipped it out with no trouble. Now this was the first time I have ever sent a handgun off to have work done so I had no idea the time needed or the backlog.

Forward in time to early July. I call S&W and ask when I should get it back, after all how long does it take to work over a handgun. The confused response was they got it on the 4th and shipped it back on the 5th.. In June!!!!

Well I was not a happy camper in any way, shape, or form. One was the fact that I was now short one firearm and second was that I had no idea who had the thing. Pissed would be a good word.

I called UPS and talked to probably the most uninformative person ever, rock stupid would be a good description . She said she could do nothing without a tracking number. Understandable I figured as they ship a lot of packages. So call number two to S&W in one day. With tracking number in hand I called UPS again and asked for information or an investigation. This person seems at least moss level smart when compared to the first. She pulled the info up and said it had been delivered. Nothing more, just "delivered".

In some rather firm but polite words I informed her that it never got to me and I want to know where it is, Now!!! She said the best she could do was start a tracking investigation. Great. The lichen moves, miracles happen!! Then she said I could not request it, S&W had to.

--grumble grumble "dumb UPS b****" grumble grumble--

Ok! So I called S&W again and asked for them to request an investigation on where my handgun is. Now it seems that things were moving.

Wrong!!

A week later I got a call from S&W informing me that UPS would not start an investigation till I send a letter to S&W requesting an investigation so that they would send to UPS requesting it. So I jumped through the hoops like a trained seal and sent the letter off.

By now it is late July and I am upset beyond belief. I was worried less about where the handgun was but what it was doing.

So after another couple of weeks I get a call from UPS that to this day gets me mad. "Hello, this is "UPS moss level drone" calling about the package WE DELIVERED to your apartment on June 8th(not sure of the date)." Well after saying to her, with very controlled anger, that not a damn thing was DELIVERED to my apartment on any day, I asked who signed for it, if it was delivered.

Good question I figured.

Wrong again. She then gave me some information that to this day leaves me in bewilderment

She informed me there was no signature on record and the delivery person said they had dropped it by the door. Now in my many conversations with S&W they mentioned to me the package had printed in bold red type and inch high letters "ADULT SIGNATURE REQUIRED" on the front. Yep, good ol' UPS just dropped my handgun in the hallway of an apartment complex and walked away.

Well at this point I knew the chance of ever getting it back was just shot to hell. It is now August and I was just tired of the whole thing. Getting mad every time I talked to them just made me want to make the whole thing go away. Trying to reach through the phone and throttle them was also tiring, and sore on my fingers

Well it was insured so I figured UPS would cover it. After going and filing a police report, and explaining why it was missing for over two months before I reported it I got all the forms filled out. The police were polite and understanding about what happened.

The insurance would pay S&W to replace it with the same model or next equivalent model. Well this is the one good thing that came out of it. They model was on sale it seems because it was no longer being produced or something, but no more where to be had. So after looking through some catalogues at The Bullet Hole we chose the 22S model, priced at 360$ at the time so we came out 120 ahead.

Sweet is the only word for this one. Heavy barrel compared to the other one. Bigger grip but not too big that my wife liked. Adjustable sights unlike the other one and no jamming problem ruining the fun at the range.

So my wife is happy because the P.O.S. is replaced with a gem of a handgun. But to this day I get mad when I think of the Forrest Gump driver just dropping it in a hallway and walking away.
 
Don't give up hope, your gun might be recovered. I had a Makarov stolen from me a few years back. A Baltimore City police officer found it under a dumpster about 3 months later. After going through some paperwork it was returned to me.
 
We ended up in Medford, another Boston suburb, where I spotted a Mail Boxes Etc./UPS store and seized the opportunity.

He told me that regular ground shipping was okay for handguns, and that it would be less than a third of that price. Having the assurance of the UPS employee, and having paid for full insurance anyway, I jumped at the chance to save $40.

Very strange - everything I've seen, plus experience shipping a couple of guns, was that only UPS hubs would ship firearms, and only overnight. I believe in the UPS rules it states that overnight is the only option. Makes me realize that overnight, while expensive, would be alot safer than having the package sit around different places for a week. Tell you the truth, I'd suspect the guy who let you ship it ground - he had lots of time to steal it before you'd know about it, and he may have known it if you told him about going to France.
 
gunnerclark,

Keep everything documented. If the day ever comes that your missing gun is used in a murder and is traced back to you, it might shift the lawsuit from you to UPS.
 
ninja,

Since your shipment by ground to the smith doesn't have anything to do with the return shipment from the smith, I think it would be wise to avoid official mention of the first shipment. As I understand from other THR & TFL threads, it's a violation of federal law to ship a handgun in voilation of the carrier's rules, and UPS' rule is that handguns must go Next Day Air.

I assume that your smith, who presumably ships handguns all the time, made the shipment to you in accordance with UPS rules, so you should be OK on that one, and you should be able to get your insurance payment.

About 18 years ago UPS damaged a computer I was shipping, and reimbursed me $6,000 for it with very little hassle. (They just wanted to take a look at the damaged packaging, and a dealer's quote for a replacement computer.)

(Edited to add: Oops, I confused your original post with gunnerclark's--I see that your gun was stolen on the way out. You may have a problem that it went by ground.)
 
Last edited:
Federal Express left a package I shipped in a phone booth.

But, I do agree that, on the whole, I've found Fed Ex to be a very professional organization. UPS I've also found to be decent, but Fed Ex is another level up.
 
But, I do agree that, on the whole, I've found Fed Ex to be a very professional organization. UPS I've also found to be decent, but Fed Ex is another level up.

Also, I've found FedEx Ground to be about 30% cheaper and a day or two faster than UPS Ground from my experiences.

ninjalawyer,

I've heard that it's always best to go straight to a UPS customer counter (the ones that work right out of the warehouses) rather than a UPS store to send stuff because if it gets lost or stolen it's much easier to handle the insurance aspects and tracking if it goes straight from the counter.

brad cook
 
As for leaving packages outside, UPS did the same thing to me once. Thank God it was only some shoes that my ex-wife had ordered, but just the same I read the driver the riot act and it never happened again.

Personally, I've never shipped a firearm and don't intend to unless absolutely necessary because I don't trust either UPS or FedEx - FedEx particularly. Why? Well, it may not sound like a big deal but it's the principle that counts. I had a delivery scheduled one morning and consequently spent the day listening for the doorbell. I was looking out the window each time I heard a car and jumping at any sound, however remote, from the front. Around noon I heard a soft noise on the front door (I was in the living room at the time and less than twenty feet away) and went straight over to open it. As I did so a FedEx delivery truck hurriedly sped off and sure enough - stuck to my door was one of those "sorry we missed you" slips. The miserable $#$%@ hadn't knocked or even rung the doorbell!! More than likely he was in a hurry, didn't expect anyone to be home during a weekday, and assumed we would conclude that we'd missed him, so he prepped the slip in advance before running up to put it on the door.

The next day I was watching for his sorry @ss and this time opened the door before he could even cross the porch. I asked him about the previous afternoon's debacle, but he denied everything. Worse still, he lied through his teeth by claiming that he had rung the bell and even knocked several times. At that point I gave him hell, letting him know in no uncertain terms that I'd been in the living room at the time with no applicances running and hadn't heard a damned thing, so unless I was deaf (which I'm not) he was full of it and trying to cover his sorry @ss. If he'd only been straight with me, perhaps told me how he didn't want to miss his lunchtime rendezvous with Suzie Creamcheese, I would've understood and cut the kid some slack. It was only his bald-faced lying in the face of irrefutable proof that ticked me off.

Needless to say I've never used that carrier since because I don't trust an organization whose drivers cannot even tell the %##%#! truth. If they'll shortcut deliveries, who knows what else they might do?
 
UPS drivers that deliver packages without signatures when required are flagged by their computer system when no sig is in the system. If the package is lost they pay for it out of their pay, the teamsters enforce this too.

A friend of mine is a UPS loss prevention investigator and says firearm and controlled drug losses are reported to the atf and investigated. If they think they know who the thug is (tends to be drivers cause all other employees are searched in and out) they send "salted" packages through till they bite.

They arrest atleast one person a month for gun or drug thefts per hub. They now require overnight shipment of these to minimize the night crews access to sitting packages. Also they get locked in "high value" bags and cages. UPS ships millions of $ of gold, drugs, diamonds, guns, etc. and stuff gets stollen. One driver was out over $25k when he lost a bunch of jewelry, he had to pay it off over a couple of years.
 
Why just the local cops? This one is a truly federal crime, theft of a firearm from an interstate shipment. The Feds should be in on this one -- FBI or BATF. There may be fingerprints where the package was sliced open and re-taped. The smith should save the package, and you should give the BATF a call. Let them earn their pay.
 
She informed me there was no signature on record and the delivery person said they had dropped it by the door. Now in my many conversations with S&W they mentioned to me the package had printed in bold red type and inch high letters "ADULT SIGNATURE REQUIRED" on the front. Yep, good ol' UPS just dropped my handgun in the hallway of an apartment complex and walked away.

FedEx did the same thing with my brother-in-law's CMP Garand. The driver left it outside his apartment door on a Friday afternoon, where it sat until my bro got home on Monday morning (he was away for the weekend). This despite the FedEx-provided "Adult Signature Required" label on the CMP packaging.

I've also had both UPS and FedEx drivers give me the "no-knock-leave-a-note" treatment. That's frustrating when you've come home from work specifically to receive a package.
 
Don't leave the value fields blank. But in a nice fat figure. Also include a statement from dealer or two validating that figure so there will not be an arguement over it.

That really sucks. Just remember brown isn't just the color of the trucks over at UPS. Fed EX all the way.
 
Since your shipment by ground to the smith doesn't have anything to do with the return shipment from the smith, I think it would be wise to avoid official mention of the first shipment. As I understand from other THR & TFL threads, it's a violation of federal law to ship a handgun in voilation of the carrier's rules, and UPS' rule is that handguns must go Next Day Air.

Not true! It may complicate insurance claims though.
 
I would first give a hard look at the Mail Box Store that you shipped from. Everyone I have seen refuses to take any firearm in for shipping. You have to go to a UPS shipping hub to accomplish that feat. Then UPS policy for many, many years now have been to ONLY ship handguns Next Day Air. That counter person going against all corporate policies would be the first one I take a good look at.
 
I shipped a FAL to be repaired from a Mail Boxes Etcetera without any problems. Next day shipping was expensive but it was under warranty and the place I shipped it to paid shipping. Hasn't returned yet but I'm expecting it today or tomorrow (provided no delays on the the other end) so we'll see if it gets here ok.
 
Thanks for all of your responses. Nothing to report just yet, although I should probably be making some follow-up calls. I agree that it seems very likely that the gun was stolen by the clerk at the Mail Boxes Etc. I told the Medford cop my suspicion, but he blew it off. He said he knows the guys at that store and "it must have been some hick at a transfer station down in Tennessee or something." I still can't believe someone made this guy a cop. One thing I am concerned about is that the handguns were shipped against UPS policy. If it comes up, it looks like it's going to be my word against the clerk's on whether I told him that there were handguns inside and what he told me about UPS policy. Messy. If I ever have to ship a handgun again, it'll go via Fedex.

As far as replacement goes, I can't imagine I'll be able to find a replacement unless I'm willing to spend years looking. The model 85 is pretty rare to begin with and I need to get one that was registered in the state before 1998 to comply with the attorney general's regs. I'll have my dealer estimate the value and list the price for the closest readily available replacement, which is probably the Beretta Model 84 Cheetah plus a pre-ban high cap mag.
 
Lessons learned.
  • Don't ship from a store front. Your supposed to ship guns through a staffed service center. Mail Boxes Etc doesn't count, neither do the UPS 'stores.'
  • Insure properly.
  • Place a 'hold at center' on the package and pick it up at the staffed service center. Fed Ex/UPS fairly good tracking records. They should be able to pin point the exact location and whos responsible for the package at each step.
  • Call the carriers headquarters and find out what exactly is their policy on arms shippments.

This is just a few of the things I've done to assure proper shipment. Some of the guys delivering are very good, many however should be fired immediately. I've had two Kimbers left at my house outside by UPS. Both required adult signatures. I just pick them up now at the staffed cusomer service center.
 
Well, Mail Boxes Etc. is NOW UPS. I have never had any issues with ours and have had a box there for probably 8 years or so.

I want to yank out my mailbox at home and do all my mail through them.
 
Status
Not open for further replies.
Back
Top