Regardless of what many people say or how they feel about Lee reloading equipment, their support is top notch.
My friend has a 25 year old Lee press with the "T" model primer arm. The large primer holder simply wore out from use. I suggested he call Lee. He did and they sent him a new one-no questions asked. In fact the comment from the exceptionally nice woman who answered the phone was "That shouldn't have worn out. We will send you another right away." On top of that there was no "Press 1 for English", and a real person who speaks English answers the phone and handles everything right there. No transfers. You can't beat it.
I have had the same experience with a couple of parts I have had to replace. In fact I even told them one of the parts was grrrrd from my own mishandling. They still said no problem.
If only other companies were that well run and as stand up about their product. I know I am and will continue to be a fan of Lee Reloading Products.
My friend has a 25 year old Lee press with the "T" model primer arm. The large primer holder simply wore out from use. I suggested he call Lee. He did and they sent him a new one-no questions asked. In fact the comment from the exceptionally nice woman who answered the phone was "That shouldn't have worn out. We will send you another right away." On top of that there was no "Press 1 for English", and a real person who speaks English answers the phone and handles everything right there. No transfers. You can't beat it.
I have had the same experience with a couple of parts I have had to replace. In fact I even told them one of the parts was grrrrd from my own mishandling. They still said no problem.
If only other companies were that well run and as stand up about their product. I know I am and will continue to be a fan of Lee Reloading Products.