infoe, grips can be installed, then uninstalled, without damage to the wood, plastic, etc. They can then be returned in original condition so the seller can resell them. I've done this myself, because the grips didn't fit. The same goes for a magazine, though more than a few insertions would likely mar the finish, so you would have to be careful. With sights, it's pretty difficult to install/uninstall without visible cosmetic damage. Plus if the sights were filed down, well ...
Never doing business with MIDWAY USA again
- Thread starter infoe
- Start date
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Jamie B
Member
Snort! I have an item that I have used, I changed my mind, and I want that huge profit-mongering company to eat the cost for my decision.
No way on this return. These same usually people complain loudly when they receive "used merchandise" in a transaction.
What goes around, comes around.
You also reap what you sow!
Jamie
No way on this return. These same usually people complain loudly when they receive "used merchandise" in a transaction.
What goes around, comes around.
You also reap what you sow!
Jamie
I'm siding with Midway on this one. Only getting 1/2 the story on this but I'm wondering how much was told about the used sights. Would you really expect them to issue credit for used sights? C'mon! 
Ask any other shop and they'd laugh too.
Grips -> put 'em on and if they're not right, return them but not after you fire the gun a nd certainkly not just because you're selling the gun they're on.
Magazine -> if it's faulty, yes so long as it's in a reasonable time within any warrantee period. Otherwise, you own it.
Regardless they'd been ALTERED! How about you accepting a set of "atleted" sights for your purchase? Did you tell the CS rep initially they had been altered? Altered equates to un-saleable. Maybe they should've pro-rated the return. Regardless was it told to the initial CS rep that authorizd the credit that the sights were used the amount of time they'd been used and that they were altered?
Ask any other shop and they'd laugh too.Grips -> put 'em on and if they're not right, return them but not after you fire the gun a nd certainkly not just because you're selling the gun they're on.
Magazine -> if it's faulty, yes so long as it's in a reasonable time within any warrantee period. Otherwise, you own it.
Regardless they'd been ALTERED! How about you accepting a set of "atleted" sights for your purchase? Did you tell the CS rep initially they had been altered? Altered equates to un-saleable. Maybe they should've pro-rated the return. Regardless was it told to the initial CS rep that authorizd the credit that the sights were used the amount of time they'd been used and that they were altered?
Omaha-BeenGlockin
Member
You realize once you mounted the sights they are unusable to any one else?
The sights are slightly oversized and pinch down TO YOUR PARTICULAR SLIDE--for a good solid fit----they aren't meant to be put on and taken off at will---its more a permenant deal.
YOU ARE WAY OFF BASE ON THIS ONE.
NOW GO AWAY TROLL.
The sights are slightly oversized and pinch down TO YOUR PARTICULAR SLIDE--for a good solid fit----they aren't meant to be put on and taken off at will---its more a permenant deal.
YOU ARE WAY OFF BASE ON THIS ONE.
NOW GO AWAY TROLL.
Okay, I'm sufficiently confused. If I read the preceding three pages of posts correctly, and ignore the opinions from all sides, here's what I boil down:
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Fact #1: You bought a set of sights for Gun A from MidwayUSA.
Fact #2: You received the sights and subsequently installed them on Gun A, and threw away the package.
Fact #3: After using the sights with the gun, you decided to get rid of the gun.
Fact #4: You removed the sights from Gun A, replaced the original sights on Gun A, and sold Gun A.
Fact #5: You contacted Midway USA to ask for a refund of the purchase price for the sights that you previously installed and used on Gun A, and for those funds to be applied toward the purchase of similar (identical?) sights to be installed on Gun B.
Fact #6: You at no time misrepresented or neglected to inform Midway USA of the condition of the sights from Gun A that you wanted to return.
Fact #7: Midway USA agreed to accept the terms of an exchange based on the accurate information you provided them from Facts #6 and 7.
Fact #8: After the agreement had been made, they solicited you to purchase the sights for Gun B in advance, and that a credit would be provided upon receipt of the return.
Fact #9: Upon receipt of the returned sights, they contacted you to tell you that the previous agreement was null and void, and that in actuality they were not willing to accept the return.
Fact #10: After much wrangling by you, the manufacturer and Midway USA, there appears to be a potential solution to the problem.
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So, IF all those are actually facts, then I'd have to say the following:
1. I agree that Midway USA did not keep their word to accept the return, and I would be as upset as you were.
2. Knowing what you know now, in the future, you should request a written agreement before sending back the product that had been previously used (knowing that tool marks are a fairly universal no-no in the gun world).
3. Even if Midway USA had gone back on its agreement, the fact that they're willing to try to find a reasonable solution to the whole thing says to me that they're probably worth dealing with still.
4. Good luck. I've had nothing but positive experiences with the folks there, and have had to return things from time to time. As you've confirmed more than once, they are always courteous and professional, even if they don't say what you'd like to hear.
5. Welcome to THR.
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Fact #1: You bought a set of sights for Gun A from MidwayUSA.
Fact #2: You received the sights and subsequently installed them on Gun A, and threw away the package.
Fact #3: After using the sights with the gun, you decided to get rid of the gun.
Fact #4: You removed the sights from Gun A, replaced the original sights on Gun A, and sold Gun A.
Fact #5: You contacted Midway USA to ask for a refund of the purchase price for the sights that you previously installed and used on Gun A, and for those funds to be applied toward the purchase of similar (identical?) sights to be installed on Gun B.
Fact #6: You at no time misrepresented or neglected to inform Midway USA of the condition of the sights from Gun A that you wanted to return.
Fact #7: Midway USA agreed to accept the terms of an exchange based on the accurate information you provided them from Facts #6 and 7.
Fact #8: After the agreement had been made, they solicited you to purchase the sights for Gun B in advance, and that a credit would be provided upon receipt of the return.
Fact #9: Upon receipt of the returned sights, they contacted you to tell you that the previous agreement was null and void, and that in actuality they were not willing to accept the return.
Fact #10: After much wrangling by you, the manufacturer and Midway USA, there appears to be a potential solution to the problem.
-------------
So, IF all those are actually facts, then I'd have to say the following:
1. I agree that Midway USA did not keep their word to accept the return, and I would be as upset as you were.
2. Knowing what you know now, in the future, you should request a written agreement before sending back the product that had been previously used (knowing that tool marks are a fairly universal no-no in the gun world).
3. Even if Midway USA had gone back on its agreement, the fact that they're willing to try to find a reasonable solution to the whole thing says to me that they're probably worth dealing with still.
4. Good luck. I've had nothing but positive experiences with the folks there, and have had to return things from time to time. As you've confirmed more than once, they are always courteous and professional, even if they don't say what you'd like to hear.
5. Welcome to THR.
blackcash88
member
- Joined
- Mar 30, 2008
- Messages
- 885
brickeyee said:
Not sure he's even smart enough to pull off a "con". He's apparently too stupid/unobservant to even have noticed if they'd been filed or not because a GUN STORE installed them. He left that little tidbit out until we were 70 posts into this debacle.
Damon555
Member
Midway is an excellent place to do business with.....I have gotten A-1 service everytime I've ordered from them........
SoCalShooter
Member
Why did you not keep them on the HK when you got rid of it?Could have saved yourself the entire ordeal and asked half of what the sights cost and added it to the gun.
blackcash88
member
- Joined
- Mar 30, 2008
- Messages
- 885
Fuggedaboutit... "Shifty" infoe is never going to "get it", nor is he ever going to admit he was in the WRONG.
Aguila Blanca
Member
Sorry, but they are right and you are wrong. You installed the sights and used them. Then you wanted to "exchange" your used product for a new product.
IMHO that's just as unethical as the time my brother "bought" a particular size box wrench from Sears, used it to adjust the door striker on his car, then returned it for a refund.
Justin
Moderator Emeritus
Ok. I think this one's run its course.
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