Response from Budsgunshop.com

[budsgunshop.com]

Is there any chance that THR members could qualify for Bud's Police Supply?

Well, if you are a THR member and also a........

* Active Military personnel - all branches
* Retired Military personnel - all branches
* National Guard personnel - all branches
* Military Reserve personnel - all branches

* Fire Fighters - including volunteers
* Paramedics and EMTs

* TSA Employees
* Commercial Pilots
* Federal Flight Deck Officers

* Court Judges
* District and Deputy District Attorneys

* All sworn Law Enforcement Officers - city, county, state, and federal
* All retired Law Enforcement Officers - city, county, state, and federal
* All Corrections Officers
* State Licensed Security Companies

....then sure, we can hook you up with the LE discounts on www.budspolicesupply.com !

 

[|0O0y]

Well, if you are a THR member and also a........

* Active Military personnel - all branches
* Retired Military personnel - all branches
* National Guard personnel - all branches
* Military Reserve personnel - all branches

* Fire Fighters - including volunteers
* Paramedics and EMTs

* TSA Employees
* Commercial Pilots
* Federal Flight Deck Officers

* Court Judges
* District and Deputy District Attorneys

* All sworn Law Enforcement Officers - city, county, state, and federal
* All retired Law Enforcement Officers - city, county, state, and federal
* All Corrections Officers
* State Licensed Security Companies

....then sure, we can hook you up with the LE discounts on www.budspolicesupply.com !

Most people don't say it but they, as I, find preferential treatment offensive. Are government employees somehow better than me? What is the purpose of the discount? Is it to say "thanks" (pardon me while I vomit)? Just look at that list. It's long (15 separate categories), complicated and serves no real purpose. I call on Bud's to have the courage to treat all of us equally. That "can't be done?" Why?

As I look at the list, I'm reminded of an EMT friend and they actually NEED the discount because the pay is positively awful and embarrassing (unlike ALL of the rest in that list).

If I was on that list I would hope I would follow my conscience and pay attention to the sick feeling of being treated as a superior class of citizen, and reject the preferential discount.

 

[budsgunshop.com]

You will need to take this issue up with S&W, Glock, etc....as it is their policy, not ours.

It is our responsibility, as an authorized LE dealer, to ensure that all LE firearms are sold only to those on the manufacturer approved list. We are required to collect the credentials and keep those on file with each LE sale.

The discount is direct from the manufacturer...not us, all we do is pass it along to the consumer.

On a more personal note...I actually do appreciate the fact we can offer the savings to Police, Firemen, Military and others. Those men and women do an awful lot for us...it's nice to do something for them in return.

 

[jkingrph]

I hav never ordered from Bud's, but had an interesting experience with Graf's. I was ordering a set of 9.3x57 dies, and 9x57 appeared under that search as a Redding die, which I ordered. I noticed the disceprancy when I printed the invoice and immediately e mailed and explained and asked that they ship the slightly more costly hornady dies in the proper caliber and adjust the price. I recieved a prompt reply explaining that that would be done and everything was ok. I was happy they were happy and we avoided shipping the wrong item and having to return it. I did say I did not catch the difference when ordering and the young lady there said that the 9mm dies were under wrong heading.

 

[Citadel99]

Rex,

Keep up the good work. I ordered from you for the first time a couple weeks ago. Very smooth transaction, guns arrived quickly. I'm very happy and will order from you again.

Also, great job at responding in a professional manner. Definitely material for The High Road.

Mark

 

[Walkalong]

Most people don't say it but they, as I, find preferential treatment offensive. Are government employees somehow better than me? What is the purpose of the discount?

Is it to say "thanks" (pardon me while I vomit)?

Pitiful. I support the Military discount.

 

[distra]

I bought a JM625 from Buds this month. I had no problem seeing the 10% cancellation fee or the cash discount. My only complaint was that it was the "no financing charge for x months". I had to sign up a CC to get it which is not a bad or evil thing except that the card was issued by GE money! GE one of the most antigun pro-Obama companies out there. :banghead: Now my guess is they don't care whether or not their CC are used to purchase guns, but I care that interest I might get charged would go to this antigun company. I have a NRA sponsored CC that supports the 2nd amendment and might be able to give you a similar deal. I know business is business and GE most likely gave you the best terms. It just doesn't sit well with me to owe money to GE, so I of course paid that off ASAP. I know I have the choice not to do this. All-in-all I was very pleased with Buds and customer service was great. Keep up the good work!

 

[DCSCO]

Rex, you mean it's not really your pleasure to serve me?

 

[joe4702]

+1 for Buds. Thanks for supporting us here in CA. And keep the cancellation policy in place. I don't care to subsidize the "dimwits". Already do enough of that via my taxes.

 

[CDH]

So, you should ask yourself what is worth more to you... the 10% cancellation fee that you collect from a customer that will likely never buy through you again... or making that customer happy so they come back and spend lots more for years to come. Sometimes, the big picture is worth far more than any immediate satisfaction you may get from the 10% deal.

I totally agree that rolling over for problematic customers will result in some goodwill.
On the other hand, there are lot's of businesses that have followed that policy all the way to bankruptcy.

I started my current business in 1995, and I quickly realized the truth of the cliche': "90% of your problems are caused by 10% of your customers".
So over a period of about a year, I got rid of that 10% of my customers that expected every courtesy I could muster but gave back to me nothing but whining and constant order changes and complaints.

After I got rid of them, I was absolutely amazed to find that I went from struggling to pay bills, to watching my bank balance increase "alarmingly" every month.

The customer is not always right, and sometimes, it's best to send those customers to your competitors. The important part is to institute the policies needed that will help determine who those customers are and get rid of them, while not impacting your good customers.

 

[wep45]

Rex, you mean it's not really your pleasure to serve me

BUD'S GUNS R U L E ...........move on dude

 

[olyeller]

wah wha wah!

You whiners are (rhymes with) wussies!

I couldnt see that on their website, I made this mistake; They give preferential treatment, bla bla blah!

Buds should be commended by giving such a reasonable price on guns. They aint making very much on guns.

Heck, half of the guns on my dealer's flyer I get from wholesalers, I could get cheaper at buds..

 

[|0O0y]

I actually do appreciate the fact we can offer the savings to Police, Firemen, Military and others. Those men and women do an awful lot for us...it's nice to do something for them in return.

Except I'll say it again, all of those people make decent money (except EMTs). They do an "awful lot" for us? That is fantasy. I have great respect for firemen. I just don't see what the other two have done for me other than follow orders, write tickets and exaggerate my "need" for them. Some will falsely call that "disrespect" (the biggest thought crime the government worshipers will punish you for) even though I mean no unkindness.

 

[Ky Larry]

I've done business with Bud's since he was on Industry Road in Lexington,Ky. He has always done me right. In fact, I'm going by tommorow after work to do a little horse trading.

 

[taliv]

despite THR denizens' extremely libertarian bent and spirited desire for freedom, i doubt you'll find much sympathy here for cop bashing and particularly not for military bashing.

i suggest you recalibrate your attitude and stop speeding.

 

[prickett]

Well Bud, I hate to break it to you, but doing those things for your customers is called "customer service". I work for a major online retailer, and we put up with a lot of the same crap. But we do it for free because that is what good customer service means... doing things to make your customers happy that are otherwise inconvenient for you.

There are two types of businesses - those who try to get the customer a rock bottom price, and those who charge more - but have a rock solid customer service dept. Often businesses in the former category can't afford to go above and beyond like those in the latter category can. I've never done business with Bud's, so I can't attest to their customer service, but having been on their site on multiple occasions, I can see very good prices. I HAVE purchased from Midway, and will continue to, because even though their prices are higher than other places, their customer support cannot be beaten. So, ask yourself which is more important to YOU, then shop accordingly.

 

[|0O0y]

despite THR denizens' extremely libertarian bent and spirited desire for freedom, i doubt you'll find much sympathy here for cop bashing and particularly not for military bashing.

i suggest you recalibrate your attitude and stop speeding.

I knew it. I predicted it. I knew someone would come along and completely twist my words 180 degrees. I "bashed" cops huh? So you allow no honest observations of the anointed ones? I "bashed" the military huh. What a lie. Go back and learn to read.

 

[JamesMcD]

This thread makes me thankful I work in the same town as Bud's. Everyone at work sings their praises. I bought two pistols from them a few weeks ago, before I knew the place was so well respected outside the immediate area. It was the first time I had ever bought a firearm in a store (I anticipated a run on guns after The Messiah.)

James

 

[Ragnar Danneskjold]

Except I'll say it again, all of those people make decent money (except EMTs). They do an "awful lot" for us? That is fantasy. I have great respect for firemen. I just don't see what the other two have done for me other than follow orders, write tickets and exaggerate my "need" for them. Some will falsely call that "disrespect" (the biggest thought crime the government worshipers will punish you for) even though I mean no unkindness.

Well then I'd suggest next time something of yours gets stolen, or you get in a car accident, or someone threatens you, just handle it yourself. If you don't feel you need police...never use them.

You won't follow that advice though. Of course if something happens you're going to call the same police you claim to not need.

 

[|0O0y]

Well then I'd suggest next time something of yours gets stolen, or you get in a car accident, or someone threatens you, just handle it yourself. If you don't feel you need police...never use them.

You won't follow that advice though. Of course if something happens you're going to call the same police you claim to not need.

Go look at my post. I did NOT say I don't need police. I was very specific to avoid the types of mis characterizations you just shoveled. I said the "need" was exaggerated. Go look at my post before you lie about what I said. And thank you for throwing in the "someone threatens you" part. I PLAN TO handle that myself just like every other prepared person here who carries instead of worshiping the "dial 911 and die" system.

 

[cassandrasdaddy]

Except I'll say it again, all of those people make decent money (except EMTs).


reading is important how much do those volunteer firemen make? and what have you heard the guys in the military make?

and the security company folks and co's?

what do you guess retired military pull in?
its been my experience that when someone uses the word "ALL" in capitals its a sign of youth and/or inexperience which is it?

 

[Kurt]

A happy Bud's customer here - three times and counting.

Keep up the good work

 

[taliv]

look, it's their business and they are free to give discounts to anyone they want for any reason.

your casting dispersions on the value of their service does nothing but make you sound like an idiot. vomiting at grateful people saying 'thanks' is not a sign of a well-adjusted person. neither is calling underpaid civil servants 'anointed'

no one here said we don't allow honest observations of anyone. in fact, I'm making a few right now.

 

[Brian Dale]

Well, |0O0y, sometimes somebody does something nice for somebody else, just because.

It's happened before and it's probably going to happen again.

I applaud Bud's for doing what they've been doing for all of their customers, and now that I'm clued in, I expect that I'll become one. I'm not even eligible for that discount.

Thanks for writing, Rex.

 

[jgorniak]

As has been stated, Bud's is one of the sites I hit every day. Never a problem with any of my purchases. Just hope they can get more of the items on my Wish List in stock.

As for some whining about others getting discounts for their services...sounds like one of the biggest problems with this country today (THEY got some; where's MINE?)