DTL
Member
- Joined
- Feb 20, 2021
- Messages
- 549
I had cause to contact Ruger recently. On Sunday, I noticed a "Contact the CEO" option on their site and sent a brief message about some inconsistencies in one of my pistols. No rant, polite and clear that it was not a generally dissatisfied with the Ruger brand. On Monday afternoon NC customer service contacted me and was overly helpful in dealing with the issue. Things like this make me wish I had more than two thumbs to give up.