Quantcast
  1. This site uses cookies. By continuing to use this site, you are agreeing to our use of cookies. Learn More.

Sig Customer Service -- wow

Discussion in 'Handguns: Autoloaders' started by Richard.Howe, Jun 18, 2004.

Thread Status:
Not open for further replies.
  1. Richard.Howe

    Richard.Howe Member

    Joined:
    Dec 23, 2003
    Messages:
    887
    Recently purchased a new Sig 220ST. Upon firing, noticed 1) that POI was 4-5" high at 10 yds and 2) barrel hood was wearing strangely due to some QA/QC hardness testing points internal to the slide.

    Returned the gun to them, they received it Wednesday 16 June. Asked for warranty work on the POI issue and requested an evaluation of the barrel wear to see if it was normal. This is my first Sig, after all.

    Got the call from Sig today, Friday 18 June. Entire upper assembly was replaced, test fired and target is enclosed. It's now back on its way to me.

    I have found that most new guns typically have some factory issues, unless you're buying high-end custom shop pieces. The proof in the pudding is how the manufacturer deals with your gripe.

    In this case, Sig has performed heads-and-shoulders above any other supplier in my experience. Potential buyers should bear this in mind.
     
  2. Safety First

    Safety First Member

    Joined:
    Dec 28, 2002
    Messages:
    751
    Location:
    Middle Georgia area
    First time I've even heard of service needed from Sig, guess they are as reliable as people say. But it is good to know in case my P-239 needs some TLC:)
     
  3. 45R

    45R Member

    Joined:
    Dec 25, 2002
    Messages:
    3,692
    Location:
    No Place Like Home
    I traded for a used 226 and the trigger on it sucked. The trigger just didnt seem to have been broken it. I called Sig and they sent me a replacement hammer for my 226 after the gun doc determined that it was a bad hammer.
     
  4. agony

    agony Member

    Joined:
    Dec 25, 2002
    Messages:
    539
    Location:
    WV
    SIGARMS custom shop did some awesome warranty work on my GSR. Turnaround was under two weeks, shipping paid back and forth by SIGARMS.

    What impressed me was that the gunsmith working on my pistol called me with detailed updates. I didn't even ask them for an email, let alone phone calls.

    I will always be a faithful SIGARMS customer.
     
  5. cerberus

    cerberus member

    Joined:
    Mar 29, 2004
    Messages:
    742
    Location:
    Kimber Country
    Good news

    It's always good to hear that a gun Mfg. is willing to look into and take the needed action when there is a problem.
     
  6. Brat7748

    Brat7748 Member

    Joined:
    Apr 28, 2003
    Messages:
    134
    Location:
    Utica, New York
    I too had an excellent experience with SIG service, fixed up my GSR. Out and back, on their dime, in 12 days...over the memorial day hoilday.
     
Thread Status:
Not open for further replies.

Share This Page