Ruger, the best customer service! When I noticed a crack in my well used (almost abused) P97 stainless (that I bought used by the way) I was very sad. It was my favorite pistol hands down. Well after talking to Ruger they said send it in and maybe we can fix it or find a frame.
Two weeks later I got a call from my LGS saying "Bud, you have to come down here fast! You won't believe what is sitting in front of me!" I got there in 10 minutes and he was right. Ruger had sent me a brand new P345, in stainless. I didn't pay a dime to ship to Ruger or back. I liked Ruger before this, I have more guns from them than any other manufacturer.
The awesome, great, and wonderful way they treated me sealed it. Ruger has a customer and fan for the rest of my life, and my niece and nephew are also customers for life. After seeing how they stood behind a product no longer in production and how they treated their uncle, my niece and nephew went and got a couple Ruger firearms. My niece came over with a new SR9 and my nephew got a Vaquero in .357 magnum. I recommend them to everyone!