Just wanted to pass on my experiences with RCBS. I have been reloading for many years and have experience using several different brands of presses, dies, etc.
I find myself coming back to RCBS over and over again, and here's why:
Their customer service is oustanding as are their products. I called them today to inform them that I misplaced the lock nut for my powder measure, and it was MY fault... what do they do? Send it to me free of charge. I also informed them that due to user error, my 9mm die has an issue with the threading.... they tell me it's all under warranty and offer to replace not only the die set, but also the threaded bushing inside the press itself! Awesome customer service!
Side note for those interested- Vortex optics has been amazing as well.
Glad to see companies like RCBS and Vortex standing behind their products!
I find myself coming back to RCBS over and over again, and here's why:
Their customer service is oustanding as are their products. I called them today to inform them that I misplaced the lock nut for my powder measure, and it was MY fault... what do they do? Send it to me free of charge. I also informed them that due to user error, my 9mm die has an issue with the threading.... they tell me it's all under warranty and offer to replace not only the die set, but also the threaded bushing inside the press itself! Awesome customer service!
Side note for those interested- Vortex optics has been amazing as well.
Glad to see companies like RCBS and Vortex standing behind their products!