Doc3402
Member
I have to say the customer service people are great. For me it's the repair people that leave a lot to be desired. I had feed problems with an LCP and cylinder lock-up problems with a .357 LCR. After two trips back for each gun I gave up and traded them to a shop with an in-house gunsmith.
The LCP was much better after Ruger sent it back, but it still failed to feed 20% of the time. On the LCR it was like they didn't even touch it. The funny thing is that I have never had a problem with a steel Ruger. I guess I'll stick with them.
The LCP was much better after Ruger sent it back, but it still failed to feed 20% of the time. On the LCR it was like they didn't even touch it. The funny thing is that I have never had a problem with a steel Ruger. I guess I'll stick with them.